IT Inventory Technician

SUMMARY:

The Information Technology Inventory Technician is responsible for maintaining a high level of IT inventory accuracy and integrity throughout the Enterprise. This role will serve to ensure that IT equipment is accounted for, operational, and available as needed in order for the Enterprise to operate efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Ensures a superior level of user service and satisfaction is achieved and maintained throughout the properties.
• Maintains the complete inventory of IT related equipment.
• Coordinates with various IT support personnel on the distribution and retiring of equipment.
• Communicates with the IT staff on the disposition and processing of faulty equipment.
• Troubleshoots and repairs all types of Information Technology Equipment including, but not limited to: PCs, Monitors, Printers, and Wireless Devices.
• Processes all warranty and RMA work for Information Technology equipment.
• Works in conjunction with various IT staff members in processing IT Equipment Requests.
• Periodically audits all physical inventory lists for accuracy.
• Coordinates with IT staff for the purchase of hardware and software.
• Facilitates the flow of information throughout the Information Technology Department by attending regularly scheduled departmental meetings.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in training and development.
• Explains why we do things, in advance of doing them.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) preferred. Minimum of two years’ experience in inventory control required. Must possess excellent communication skills and be computer-literate, with proficiency in Microsoft Word and Microsoft Excel.

SPECIAL QUALIFICATIONS:

Must be able to work in a fast-paced environment with the ability to juggle and prioritize multiple tasks and demands. Excellent oral and written skills preferred. Strong organizational skills required. Position requires demonstrated poise, tact and diplomacy.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals. Some analytical ability is required in order to summarize data for reports and find solutions to various administrative problems. Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to prepare and interpret graphs.

REASONING ABILITY:

Ability to apply common sense reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level is usually loud. A casino environment is typically smoky.