Inventory Control RDC (Smyrna/Nashville, TN)

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.

Summary:

The Inventory Control Associate is responsible for maintaining inventory accuracy throughout the Retail Distribution Center (RDC) by performing cycle counts, conducting inventory audits, analyzing inventory transactions, and resolving discrepancies. This role supports operational excellence through detailed inventory reporting, investigations, and process improvement efforts that ensure compliance with company policies, standard operating procedures (SOPs), and audit requirements.

Responsibilities:

Inventory Accuracy & Cycle Counting

• Perform monthly cycle counts throughout the distribution center to maintain inventory accuracy and meet financial reporting requirements.
• Conduct inventory audits and verify inventory transactions to identify discrepancies and inventory shrinkage.
• Publish daily cycle count results and communicate inventory variances to leadership by end of day.
• Analyze inventory transactions and investigate inventory-related issues, exceptions, and discrepancies.
• Monitor inventory adjustments, additions, losses, and transfers to ensure accuracy.
• Audit inventory transactions performed by warehouse associates to ensure compliance with established procedures.

Inventory Reporting & Analysis

• Generate, review, and analyze daily, weekly, monthly, quarterly, and annual inventory reports.
• Monitor and report on inventory metrics including shrinkage, inventory accuracy, adjustments, and exception reporting.
• Run and maintain reports such as:
• Use Tax
• Quarterly Inventory
• MTO Transfer Orders
• Credit Memos
• Invalid Locations
• Zero Retail and Zero Location Reports
• Cost with System Reports
• Un-Nailed and Nailed Reports
• Bridge Reports
• Additional inventory control and operational reports as assigned
• Document findings, corrective actions, and recommendations and submit to management for review.

Inventory Control Operations

• Maintain accurate labeling and identification for all warehouse inventory locations.
• Reconcile purchase orders, merchandise invoices, and receiving documentation.
• Review shipping and receiving records to ensure inventory movements are accurately reflected in system transactions.
• Monitor in-transit inventory related to warehouse-to-store, store-to-store, and store-to-warehouse transfers.
• Manage inventory movement activities including relocation, liquidation, disposal, and merchandise adjustments.
• Coordinate merchandise donation processes for company-sponsored charitable initiatives and special projects.

Cross-Functional Support

• Serve as a liaison between retail stores, customer service teams, and distribution center operations.
• Support Distribution Center Service Representatives with billing, receiving, and inventory-related issues.
• Work alongside warehouse teams to understand inventory failures and identify process improvements.
• Assist in operational departments as needed to support business objectives and inventory integrity.
• Participate in quality control programs and continuous improvement initiatives.

Training & Communication

• Train and coach associates on inventory control procedures and best practices.
• Promote compliance with inventory policies, SOPs, and operational standards.
• Respond to emails and inventory inquiries in a timely and professional manner.
• Participate in departmental meetings, training sessions, and ongoing development opportunities.

Culture & Values

• Demonstrate Ashley's Core and Growth Values in all interactions and job responsibilities.
• Support a culture of accountability, teamwork, innovation, and continuous improvement.
• Contribute to Ashley's mission of delivering exceptional service, quality, value, and customer satisfaction.

Qualifications:

• High school diploma or GED equivalent.
• 1+ years of inventory control, warehouse operations, logistics, or distribution experience.
• Strong analytical and problem-solving skills.
• Experience working with inventory management systems and warehouse technology.
• Proficiency with Microsoft Excel and inventory reporting tools.
• Strong attention to detail and organizational skills.
• Ability to investigate discrepancies and resolve inventory issues.
• Effective written and verbal communication skills.
• Ability to work independently and manage multiple priorities.

Additional Qualifications, preferred:

• Associate degree in Business, Supply Chain, Logistics, or related field.
• Experience in a retail distribution center or warehouse environment.
• Previous cycle counting and inventory auditing experience.
• Experience training or mentoring employees.
• Knowledge of inventory control principles, warehouse processes, and root-cause analysis.

Physical Requirements

• Ability to frequently walk throughout a large distribution center.
• Ability to stand, bend, lift, and move merchandise as needed.
• Ability to lift up to 50 pounds occasionally.
• Ability to operate warehouse equipment and handheld scanning devices as required.
• Ability to work in a fast-paced warehouse environment.

Work Environment:

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.

• (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.

• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.

• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.

• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.

• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.

• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

Corporate Social Responsibility

View Our Corporate Brochure

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.