Internal Program Manager
Ontario, Canada18h ago
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Skills
About the role
Integrity Tool & Mold is actively recruiting an Internal Program Manager to join our growing team.
In this hands-on technical role, you will work closely with Lead Program Managers and serve as a key link between Program Management, Engineering, and Manufacturing. You will be responsible for coordinating tooling activities, monitoring shop-floor progress, supporting mold trials, and helping ensure programs remain on schedule.
The ideal candidate is technically knowledgeable, highly organized, proactive, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment. Strong communication skills, accountability, and the ability to navigate challenging situations are essential to success in this position.
This position reports directly to the Senior Account Manager.
We offer competitive wages, compensation for travel, health and dental benefits, a company-matched pension plan, performance based bonuses, an employee reward and recognition program, as well as many other means of employee appreciation throughout the year.
Key Responsibilities:
- Support Lead Program Managers in coordinating tooling programs through manufacturing, validation, and delivery.
- Act as a key liaison between Program Management and the shop floor, monitoring tooling progress, identifying potential delays, and proactively driving follow-up actions.
- Coordinate, issue, and track work orders, engineering changes, post-trial corrections, and outsourced services.
- Schedule, attend, and support mold trials both on-site and off-site, documenting results and coordinating corrective actions.
- Work closely with Engineering, Manufacturing, and Quality to resolve technical issues and maintain program schedules.
- Take initiative in identifying and resolving issues, maintaining clear communication with Lead Program Managers on progress, concerns, and outstanding actions.
- Assist with customer communications, program updates, and coverage for Lead Program Managers as required.
Required Qualifications:
- Experience in plastic injection mold manufacturing, toolmaking, mold design, or a related technical field.
- Previous program management or project coordination experience considered a strong asset.
- Experience with injection mold trials and troubleshooting is a strong asset.
- Good understanding of mold construction, injection molding processes, and technical drawings.
- Strong organizational, communication, interpersonal, and problem-solving skills.
- Ability to manage competing priorities, meet deadlines, and remain effective under pressure.
- Comfortable handling challenging conversations and working collaboratively with customers and internal departments.
- Self-motivated, accountable, and able to take initiative with minimal supervision.
- Proficiency with Microsoft Office and ability to learn company-specific systems.
- Flexibility to work extended hours and travel to customer facilities as required.
Company Overview:
Integrity has been specializing in custom plastic injection molds primarily for the automotive industry since 2000. Our main areas of expertise include, but are not limited to, standard injection, multi-shot rotary, chrome grill products, and large interior trim.
We currently employ 890+ highly skilled team members, operating out of 4 locations, with 13 facilities globally. Corporate headquarters is located in Oldcastle (Windsor), Canada, with additional full capability facilities in Pulaski, Tennessee, Queretaro, Mexico and Treviso, Italy.
Although our presence is global, we have continued to maintain a team-based atmosphere throughout all facilities. We consistently invest in state-of-the-art equipment and technology, and promote continuous improvement in all departments. We strongly encourage the growth and development of our personnel, and thus we offer opportunities for accelerated advancement.