Integrated Healthcare Specialist
Pontiac, MI, United States17h ago
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Key details
- Location
- Pontiac, MI, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Healthcare
- Focus area
- other
- Posted
- 17h ago
Skills
clericalcustomer servicemeeting minutes
About the role
Easterseals MORC is hiring for an Integrated Healthcare Specialist to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
- Low-cost Dental/Health/Vision insurance
- Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
- Generous 401K retirement plan
- Paid Leave Options Available
- Up to $125 bonus for taking 5 days off in a row.
- 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
- Wellness Programs
- We are a PSLF (Public Service Loan Forgiveness) Employer.
- We provide bonuses and extra incentives to reward hard work & dedication.
- Mileage reimbursement in accordance with IRS rate.
- Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
- Student loan repayment options
- Pet Insurance
Qualifications:
- High School diploma or equivilent
- Three years of responsible full time clerical experience
- Excellent customer service skills
- Ability to follow complex oral and written instructions
Duties and Responsbilities:
- Assist individuals served by addressing inquiries, resolving issues, and fulfilling requests across diverse communication channels.
- Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of individuals serviced and other patrons to determine the nature of requests or problems.
- Pulling, filing, auditing, and maintaining charts for the teams assigned.
- Closing team charts
- Co-facilitating team meeting minutes including huddles regarding team-based care, integrated health and other population health.
- Reviewing and sharing data reports, outcomes of team services.
- Assiting with coordination of care for individuals served on the team.