Information Technology (IT) and Cybersecurity Manager
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Skills
About the role
Description
Inomedic Health Applications, Inc. (IHA) is seeking an experienced and dynamic IT and Cybersecurity Manager to lead our organization's information technology initiatives. The ideal candidate will oversee the planning, implementation, and management of IT infrastructure, systems, and services to ensure optimal performance, security, and scalability. This role requires a strategic thinker with strong leadership skills, technical expertise across a broad range of IT disciplines, and the ability to work with cross-functional teams effectively. Supports the Hanford Occupational Medical Services Contract through management of clinical and business information systems, cybersecurity coordination, software quality assurance, Contractor Assurance System activities, protection of patient information, and participation in sitewide IT governance and interface activities with Hanford service providers. The IT and Cybersecurity Manager will play a pivotal role in aligning technology strategies with business objectives while maintaining robust security and disaster recovery plans.
Requirements
POSITION RESPONSIBILITIES
The IT and Cybersecurity Manager is responsible for the following tasks:
- Lead the deployment and maintenance of enterprise IT infrastructure including servers, networks, and databases.
- Serves as the primary IT interface with Hanford site service provider, Hanford Mission Integration Solutions (HMIS/HMESC) and participates in sitewide IT, cybersecurity, software governance, and systems integration activities.
- Support clinical informatics platforms like Cority, including upgrades, interfaces, and secure handling of clinical data.
- Oversee key clinical software and applicable interfaces used across Occupational Medical services, including audiology, spirometry, and imaging systems.
- Manage IT service management processes utilizing frameworks like ITIL and tools such as ServiceNow, change management, and project execution.
- Use enterprise service platforms such as ServiceNow (including Software Asset Management) for software governance, request workflows, and lifecycle management.
- Apply site-wide software governance procedures including controlled software management, forum approvals, and related compliance frameworks.
- Ensure protection of Protected Health Information (PHI) and compliance with privacy, records management, and applicable DOE information protection requirements.
- Deploy and manage approved applications.
- Oversee project management activities related to IT infrastructure upgrades, software development initiatives, and technology rollouts.
- Supervise technical support teams providing desktop support, remote access solutions, software implementation, and troubleshooting assistance.
- Manage vendor relationships for hardware/software procurement, licensing compliance, and service contracts.
- Ensure compliance with organizational policies on information security standards including SQL database security, network access controls, and system audits.
- Lead cross-functional communication efforts to align IT projects with business goals while managing team performance through leadership and organizational skills.
- Ability to serve as the organization’s Chief Information Officer (CIO) and participate in CIO-level activities, meetings, and initiatives as needed.
- Maintain software inventories, software grading documentation, testing records, and lifecycle documentation consistent with approved Software Quality Assurance and Controlled Software Management requirements. Recommend and create software testing scripts and plans for IHA owned software.
- Support Contractor Assurance System activities through performance monitoring, issue management, corrective actions, risk evaluation, and continuous improvement initiatives related to information technology.
- Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
- Performs other related duties as assigned.
EXPERIENCE
This position offers an opportunity to lead innovative technology initiatives within a forward-thinking organization committed to excellence in IT service delivery.
- Proven experience managing diverse IT teams in a fast-paced environment with supervisory responsibilities in technical project & program management.
- Extensive background in managing enterprise-level IT infrastructure including servers, databases, virtualization, and cloud platforms).
- Strong knowledge of cybersecurity practices such as network security protocols, firewalls, and information security policies.
- Demonstrated expertise in project management methodologies including Agile practices.
- Hands-on experience with systems engineering, software development lifecycle management, vendor management, disaster recovery planning, and IT governance frameworks.
- Excellent communication skills with the ability to translate complex technical concepts into understandable language for stakeholders at all levels.
- A track record of managing large-scale IT operations while ensuring compliance with industry standards for data protection and operational excellence.
- Project Management: Experience managing IT implementations, upgrades or other technology projects.
- Experience writing software quality assurance documentation.
- Experience with software quality assurance administration, compliance and technical oversight
ESSENTIAL SKILLS & EXPERIENCE
- To perform this job successfully, an individual must have the minimum educational credentials from an accredited school, college or university and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
- Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity or a related field.
- Experience: 5-7 Years of progressively responsible IT experience.
- Management Experience: 2-3 years of supervisory or IT leadership experience.
- Technical Experience: Demonstrated experience with networks, systems administration, cybersecurity, hardware/software support and IT infrastructure.
DESIRED QUALIFICATIONS
- Familiar with software development cycle and quality assurance methodologies.
- Familiarity with the Hanford Site and its operational environment.
- Understanding of DOE Orders and Directives and how they apply to program requirements.
- Background in healthcare settings with working knowledge of privacy requirements.
- Good analytical skills, attention to detail, and organizational skills.
- Advanced knowledge of MS Office Suite, including Word, SharePoint, PowerPoint, and Excel.
- Excellent interpersonal skills including working with customers and clients in a multi-contractor environment.
- Demonstrated ability to interact with employees at all levels to ensure quality assurance standards are consistently applied and properly implemented.
WORK LOCATION
This is an on-site position located in Richland WA and is not eligible for remote work. Employees are expected to report to the designated work location during their scheduled work hours. This is not a remote work position.
TYPICAL PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those That must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
- The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires sitting or standing for long periods of time. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, and such other office equipment as necessary. Normal range of vision and hearing. It is necessary to create and view on computer screens for long periods and to work in an environment which can be very stressful.
Work Environment:
- Work will involve frequent contact with other project employees and representatives. Work may be stressful at times. Interaction with others is constant and may be interruptive.