Human Services Coordinator II

This Position is Located in Lowell, MA.

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual to fill a Human Services Coordinator Supervisor (HSC II) position located in the Northeast Region at the Lowell Area Office.

The HSC II will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholder groups involving the work of the Area Office and Department.

The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator Is (HSC I) and other staff. The HSC II is considered a critical and integral member of the Area Office management team in planning and resource allocation activities involving community services.

Additional HSC II responsibilities include: the planning, prioritization, and coordination of work by assigned staff which incorporates administrative, supportive, and educational components; monitoring of Individual Service Plans; maintaining compliance with all relevant policies and procedures. This position is also responsible for assuring that case documentation is maintained and consistent with standards and identifying individual cases involving health, safety, risk, and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving. The HSC II also monitors and provides consistent performance planning, feedback, and evaluations to assigned staff. This position will also perform other related duties as required.

Please Note:

This position is located in the DDS Lowell Area Office, Lowell MA

Schedule: Monday - Friday: 8:45 AM - 5:00 PM

Days Off: Sunday/Saturday

Flexibility needed to meet the needs of the Area Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process: