Human Resources Manager

Commitment to Citizen Service

Service encompasses all aspects of the Pokagon Band of Potawatomi Indian’s governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and respect to all Tribal Citizens, the Tribal Council, and staff members. To this end, all employees have an obligation to identify and report any service problems, issues, or concerns and through designated channels, initiate, recommend, and actively participate in solutions.

Position Summary: Coordinate, administer and lead the day-to-day operations of the HR Department and the administration of HR policies, procedures and programs.

Essential Functions:

• Provide the overall direction, coordination, evaluation, coaching, and development of staff. This includes interviewing, hiring, orienting, and training employees; planning, assigning, and directing work; providing timely feedback, appraising performance, and providing professional development opportunities; and rewarding and disciplining employees. Proactively address and resolve staff concerns and explore and implement methods and procedures for improving departmental workflow and service to Tribal Citizens.
• Assist with developing department budget, ensure compliance with stated goals, guidelines, and objectives, and develop business case justifications and cost/benefit analyses for HR spending and initiatives.
• Serve as a link between management and employees by handling questions, interpreting and administering policies, procedures, laws, standards, or regulations and helping resolve work-related problems.
• Address and investigate employee relations issues, such as harassment allegations, work complaints, or other employee concerns. Ensure accurate and timely documentation and resolution of issues, concerns, or complaints.
• Confer with management to develop or implement policies or procedures. Ensure policies are up to date, meet specified needs of the workforce, and are in legal compliance.
• Issue HR related communications to staff and maintain and update human resources documents. Maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
• Support the Pokagon Band Preference Code and collaborate with the Tribal Preference Liaison on the Pokagon Skill Band.
• Identify staff vacancies, recruit, interview, and select applicants following the Pokagon Band Preference Code. Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate and process hiring-related paperwork.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, and administering disciplinary procedures.
• Complete job evaluations and assist with compensation and classification issues. Assist with administration of compensation policies and ensure compliance with requirements.
• Partners with leaders on disciplinary and performance issues ensuring policies are followed and consistency in application.
• Assist with performance management, organization development, and improvement systems using the performance management system. Assist/train leadership with performance management techniques and coaching skills.
• Conduct exit interviews for terminating employees, analyze the data, and make recommendations on personnel or systems improvements.
• Coordinate the Complaint and Grievance Processes.
• Assist with administration of the organization's employee benefits program, which includes retirement plans, leave policies, wellness programs, and insurance policies such as health, life, and disability.
• Monitor government regulations and market trends to ensure that our programs are legal, current, and competitive with the market and Tribal Governments.
• Oversee the distribution of pay and benefits information to the organization’s employees
• Account for new hires, terminations, and changes in HR systems; enter new member enrollment and status changes for existing employees ensuring all benefit information in the HRIS database is current and accurate. Routinely audit and review benefit eligibility reports for errors or inconsistencies.
• Assist in identifying and writing standard operating procedures and guidelines and the evaluation of benefit policies to ensure that programs are current, competitive, and in legal compliance.
• Partners with Directors, Supervisors, and employees to identify organizational and employee training and development needs and work collaboratively to develop strategies and tactics designed to meet targeted needs.
• Facilitates, supports, and consults on endeavors to stimulate the Pokagon Band’s values and create a unique organizational culture that fosters an Employer of Choice atmosphere.
• Understands Learning Management Systems and other Training software architecture that will keep HR at the forefront of technology that supports the development of Leaders, Staff and Citizens.
• Develops the training calendar, class schedules as well as assesses, monitors, evaluates, and reports training activity effectiveness and impact to the organization.

Non-Essential Functions:

• Maintain HR website careers page.
• Prepare, process, and distribute payroll/benefits information in the HRIS.
• Assist with coordination of pre-employment screening tests, background checks, and verifications of employment, and payment of related invoices.
• Perform other related functions as assigned.

Equipment:

• Standard office equipment.
• Systems used: MS Office Applications, ADP, Go1, Great Plains (GP), and CRM.

Position Requirements:

• Bachelor’s degree in Human Resource Management, Labor Relations or related field. Degree must be from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education.
• Minimum of five (5) years of progressive Human Resources experience in a primary HR role, including employee relations, performance management, and training & development responsibilities is required.
• Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP) Certification, and/or Tribal Human Resource Professional (THRP) preferred. Must be willing to attain.
• Minimum of one (1) year supervisory experience and/or successful completion of a leadership program.
• Excellent communication and interpersonal skills with the ability to speak effectively before groups of employees required.
• Proficiency with MS Office Applications required.
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation, labor relations and negotiation, and personnel information systems required.

Indian Preference:

• Pokagon Band Preference Code applies.

Physical Requirements:

• Work is generally sedentary in nature and will frequently require sitting, however standing and walking will occasionally be necessary.
• Frequently required to use hands and fingers to operate equipment.
• Frequently required to talk and hear.

Work Environment:

• General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
• Local travel is necessary, so the ability to travel as needed is required.

Competencies:

• Continuous Learning
• Organizational Savvy
• Achievement Orientation
• Relationship Building
• People Management
• Fostering Learning & Development