Human Resources Generalist

Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

GENERAL POSITION SUMMARY:

The HR Generalist responsibilities will include maintaining international employee HR processes, payroll processes, recruitment assistance, onboarding, day-to-day and employee relations. This role will build strong partnerships with leaders and employees while also supporting policy adherence.  This position will report to the Managing Director with a dotted line reporting relationship to the US HR Lead.

Location: UK office - Uxbridge

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Serve as the first point of contact for day-to-day employee and manager on HR and payroll questions across assigned countries and functions.
• Support payroll processing for assigned countries and functions.
• Coach and advise managers regarding routine employee relations, attendance, conduct, performance, and workplace concerns.  Escalate issues to Managing Director or US HR Lead as needed.

• Assist with successful onboarding of new employees.
• Gather information related to and process Job Changes (promotions, transfers, manager changes, etc.), ensure internal policies and best practices are adhered to.
• Drive Line Manager ownership of good Recruitment and People Management practices.
• Communicate and support companywide processes as they relate to the business unit (performance reviews, merit, referral programs, etc.).

• Support performance improvement plans, disciplinary actions, employee documentation, and other corrective actions as directed.
• Assist with employee complaints and workplace investigations, escalating complex or sensitive matters as needed with oversight from the US HR Lead.
• Participate in employee relations meetings and termination discussions as appropriate.
• Identify potential employment, legal, compliance, or employee relations risks and promptly engage the Managing Director and/or US HR Lead.
• Provide consistent, practical HR guidance while recognizing differences in local employment requirements and cultural practices.

• Draft job descriptions, monitor the recruitment process, partnering with managers as necessary and provide information for job leveling.
• Perform exit interviews, report on trends, and offer recommendations if change is needed.
• Ensure contract and other employment records are maintained in a confidential format. Maintain our HRIS up to date.
• The International HR Generalist will assist with and escalate matters involving:

• • Significant or complex employee relations concerns
  • Harassment, discrimination, retaliation, ethics, or workplace misconduct allegations
  • Potential employment law or regulatory concerns
  • Higher-risk employee terminations or disciplinary actions
  • Significant compensation or organizational changes
  • Senior leadership employee matters
  • Complex employee complaints or investigations
  • Matters that could create significant legal, financial, operational, or reputational risk
  • Situations where local employment requirements may conflict with Suddath policies or global HR practices

• Assist with special projects within the HR team as needed.

SPECIFIC JOB SKILLS:

• Ability to work in an in-office setting with employees/managers in different time zones.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable EMEA/APAC laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

• Excellent time management skills with a proven ability to meet deadlines. Sense of urgency.

• Strong analytical and problem-solving skills.
• Ability to balance payroll ledgers.

• Good working skills with Microsoft Excel, PowerPoint, Word, and CoPilot/AI are required.
• Ability to train personnel and convey basic HRIS work instructions.
• Must have critical thinking skills with ability to conduct employee interviews.
• Must be able to quickly shift priorities, as required.
• Must be discrete with sensitive information and champion the Suddath and Sterling Lexicon values.

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities.

OTHER DUTIES & RESPONSIBILITIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION & EXPERIENCE:

• Minimum of 4 years of experience resolving employee relations issues in the EMEA/APAC regions.
• Working knowledge of payroll and multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, recruiting, and international employment laws.
• Bachelor’s degree preferred.

TRAVEL:

• Ability to travel up to 20%

CERTIFICATES/LICENSES/REGISTRATIONS:

• CIPD or other relevant HR/international certifications is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.

Use your current and previous experience to find new opportunities on the road to success. At Sterling Lexicon, we’re committed to helping our employees flourish and reach new heights.