HR Administrative & Production Development Coordinator

Job Description

Location: Massillon Ohio

Shift: Primarily day shift; may require work outside normal day-shift hours as needed

Pay: TBD

Job Summary / Purpose

This is a developmental, cross-functional role designed to build capability across Human Resources administration, production scheduling, employee support, and plant operations. The coordinator will divide primary responsibilities approximately equally between HR administrative support and production scheduling. Onboarding and training coordination will be provided as business needs arise. The role is intended to develop the employee’s knowledge of HR operations, plant systems, workforce planning, employee support, labor-agreement processes, data accuracy, and leadership communication while providing reliable day-to-day support to both HR and Production.

Role Structure and Primary Outcomes

Responsibility Area

HR Administration - Approximately 50%

• Provide accurate, timely HR administration, employee service, records support, reporting, and system follow-up while maintaining confidentiality and compliance.

Production Scheduling - Approximately 50%

• Build and maintain workforce schedules and related records that support the production plan, staffing requirements, attendance processes, bids, and timely communication.

Onboarding & Training Support - As needed

• Support onboarding, orientation, and employee training when hiring activity or operational needs require assistance.

HR Administrative Responsibilities (Approximately 50%)

·       Maintain accurate and confidential employee records, HR files, trackers, forms, correspondence, and supporting documentation.

·       Provide day-to-day HR administrative support, including document preparation, data entry, filing, scanning, and follow-up on open items.

·       Support payroll and timekeeping administration by reviewing information, researching discrepancies, gathering documentation, and coordinating corrections with the appropriate partners.

·       Support employee status changes, transfers, job changes, schedule updates, and other HR system transactions as assigned.

·       Prepare recurring HR reports, dashboards, rosters, seniority information, attendance documentation, and workforce data for HR and plant leadership.

·       Provide responsive employee service by assisting with routine questions, forms, and systems; route sensitive or complex matters to the appropriate HR team member.

·       Support leave, benefits, employee relations, labor relations, recruiting, and compliance administration by gathering information and maintaining required documentation under HR direction.

·       Coordinate new-hire paperwork, orientation logistics, badge and system readiness, and onboarding follow-up as needed; maintain standard work and recommend administrative improvements.

Production Scheduling Responsibilities (Approximately 50%)

·       Assist with planning the weekly production schedule and translate production requirements into an accurate workforce schedule.

·       Build, publish, and maintain weekly manning schedules that align staffing with the pack plan and known business needs.

·       Monitor schedule changes, vacancies, absences, qualifications, and training needs; communicate risks and required actions to HR and Production leadership.

·       Support attendance monitoring and prepare accurate documentation for leader review and timely follow-up.

·       Administer job bids, transfers, and related movement processes in accordance with the labor agreement and established site practices.

·       Monitor temporary assignments and floater placement, maintain required timelines, and escalate upcoming deadlines.

·       Maintain scheduling records, trackers, files, and communications in the applicable time, scheduling, and workforce systems.

·       Participate in staffing and production-planning meetings and provide clear updates on coverage, open items, and constraints.

Training Responsibilities (As Needed)

·       Coordinate and support training for new hires, transfers, and current employees based on production and qualification needs.

·       Maintain training schedules, qualification records, logs, checklists, and supporting documentation.

·       Partner with Team Leaders, Supervisors, Managers, HR, Safety, Quality, and subject-matter experts to assess trainee progress and close identified gaps.

·       Support orientation, system walkthroughs, job-expectation reviews, safety training coordination, refresher training, and other plant training as assigned.

·       Help maintain training materials, manuals, procedures, visual tools, quizzes, and observation checklists.

·       Set up and maintain training rooms, equipment, and materials; coordinate outside-vendor training when assigned.

Cross-Functional and Continuous Improvement Responsibilities

·       Build effective working relationships across HR, Production, Training, Safety, Quality, Maintenance, Sanitation, Warehouse, and other plant functions.

·       Participate in audits, risk-management activities, plant committees, and continuous-improvement work as assigned.

·       Develop, document, implement, and audit standard work and best practices within assigned processes.

·       Protect confidential employee and business information and exercise sound judgment when handling sensitive matters.

·       Recognize and report unsafe conditions immediately and follow all applicable plant safety, food-safety, GMP, and PPE requirements.

·       Adjust work hours to support employees and leaders across shifts; work overtime or weekends when business needs require.

·       Perform other related duties as assigned.

Developmental Expectations

The employee is expected to progress from supported execution to independent ownership. Development will be demonstrated through:

·       Increasing proficiency in HR administration, employee records, payroll and timekeeping support, scheduling, onboarding, and training systems and processes.

·       Improved ability to anticipate employee-data, payroll, staffing, scheduling, and process risks and bring forward practical solutions.

·       Consistent accuracy, follow-through, prioritization, and timely communication across both HR and Production responsibilities.

·       Growing confidence in HR systems, reporting, employee service, meeting facilitation, leader communication, and supporting employees across shifts.

·       Ownership of at least one process-improvement initiative within the role’s scope, as assigned by leadership.

·       Regular development check-ins with the manager to review progress, skill gaps, workload balance, and readiness for expanded responsibility.

Qualifications

·       High school diploma or equivalent required; associate degree in business, human resources, operations, or a related field preferred.

·       Prior administrative, HR, scheduling, training, manufacturing, or employee-support experience preferred.

·       Strong organizational, planning, problem-solving, facilitation, and time-management skills.

·       Ability to manage competing priorities and maintain detail and accuracy in a fast-paced manufacturing environment.

·       Proficiency in Microsoft Word, Excel, PowerPoint, email, and the ability to learn HR, timekeeping, and scheduling systems.

·       Clear and professional oral and written communication skills, with the ability to work respectfully with employees and leaders at all levels.

·       Ability to work with minimal supervision, ask for support appropriately, and maintain confidential information.

·       Excellent work and attendance record, where applicable for internal candidates.

·       Flexibility to work across shifts, overtime, and weekends as needed.

Physical and Work Environment Requirements

·       Ability to work in office and production environments throughout the facility, including hot, cold, wet, humid, noisy, and active manufacturing areas.

·       Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, reach, handle objects, and use standard office and training equipment.

·       Ability to lift or move up to 35 pounds, with assistance or accommodation as appropriate.

·       Must wear and observe applicable GMP and PPE requirements while in production areas.

·       Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

Role Administration

The 50/50 allocation is an operating target and may flex based on HR administrative volume, payroll and timekeeping needs, production requirements, system changes, employee-support needs, hiring activity, and training demand. Material or sustained changes to the role’s allocation should be reviewed by HR and Production leadership to protect clear priorities, reasonable workload, and the developmental intent of the position.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet! We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Consideration will be given to individual qualifications and seniority in making final selection among applicants for this job. Applicants must be willing to work any shift, weekends and holidays, maintain work area in an orderly and sanitary condition, perform any and all duties assigned, and perform all duties in compliance with Federal, State and local codes and laws, plant rules and practices of safety, conduct, sanitation, good housekeeping and quality.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com

 

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Massillon - Hourly

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.