Houseperson

• Stock central storage facility, work centers and guest room attendant carts with appropriate quantities of supplies. Conduct inventories as appropriate.
• Collect and inventory dirty linens removed from guest rooms and transport to designated areas for delivery to laundry vendors. Receive and inventory clean linens from vendor.
• Maintain cleanliness in common/public areas of the hotel and assist with heavy cleaning in guest rooms as needed.
• Deliver special request items (pillows, refrigerators, roll-away beds, etc.) to guest rooms as needed.
• Operate floor cleaning equipment such as carpet scrubbers and vacuums.
• Visually inspect and perform routing service maintenance on light cleaning equipment.
• Assist other departmental personnel as needed.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within areas of responsibility.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Inform supervisor as necessary.
• Attend all necessary meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• At all times, acts as a role model and always presents oneself as a credit to Downstream Casino Resort.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.