Hospice Clinical Liaison (RN or LVN)

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance 

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week: 

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

The Clinical Liaison will support the education and identification of patients who meet the eligibility criteria to receive the benefits of our home health service.  Upon identification, the CL will: 

• Meet with the patient/family/decision makers. 
• Educate on the Home Health service line and manage referral source/patient expectations. 
• Capture discharge paperwork as needed for a safe and quality transition. 
• Communicate with the local team to ensure all orders are in place and Start of Care appointment is scheduled. 
• Communicate with the referring partner on any barriers or needs before discharge. 
• Ensure there is a physician willing/able to follow for care. 
• Schedule or ensure a post discharge follow up appointment is scheduled with the patient’s PCP. 
• Complete a 24-48 hour follow up call to ensure the patient received care and risk stratify potentially rehospitalization. 
• Document in PointCare under CCIN (Clinical Comment Intake Note and CTC Follow Up note) regarding patient engagement/interaction when applicable. 
• Build and maintain strong relationships with all stakeholders. 
• Conducts business in a manner that displays a high level of confidentiality, and integrity at all times. 
• Additional responsibilities as assigned. 

• Registered Nurse or Licensed Vocational Nurse with active license in the state of employment 
• Must have a valid driver’s license and auto insurance meeting state minimums. 
• Robust knowledge of referring partner and market dynamics, as well as knowledgeable regarding transitions of care 
• Knowledge of home health care marketing or hospice management 
• Understands the Federal, State, and local laws and regulatory guidelines governing home health and hospice operations. 
• Excellent at communication and communicating within a team environment with the ability to interact with a diverse group of individuals. 
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. 
• Must be able to function efficiently in a stressful work environment. 
• Able to manage conflicting priorities and proactively communicate with direct leadership. 
• Previous experience in home health or hospice is preferred. 

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