Head of IT Engineering

Head of IT Engineering Job Posting

Your Engineering Leadership. Our Technology Future.

At Cash Depot, you're not just joining a company, you're becoming part of a family.

As a nationwide leader in ATM management and financial transaction processing, we've built our reputation on innovation, exceptional customer service, and strong partnerships. Behind every transaction we process is technology our own teams build and support, from our transaction switch and ATM software to customer portals, APIs, and the applications that run our business. As we continue expanding our footprint and evolving our solutions, we're seeking a hands-on technical leader to guide our engineering organization and help shape the future of our technology.

When you join Cash Depot, you're stepping into an organization where your ideas matter, your leadership is valued, and your impact is visible across the business. This is an opportunity to lead talented onshore and offshore teams, raise the bar on quality and delivery, and help bring new products, services, and AI initiatives into production.

What We Offer

• Competitive compensation package
• Profit Sharing Bonus Program
• Comprehensive medical, dental, and vision benefits
• Company-paid Life Insurance
• Company-paid Short-Term Disability (STD)
• 401(k) with company match
• Paid time off and holidays
• Direct partnership with the CTO and business leaders
• Opportunity to shape the company's engineering roadmap and standards
• Stable, growing organization with nationwide operations

Position Summary

The Head of IT Engineering leads Cash Depot's engineering organization across transaction switch development, ATM engineering and software, portals, APIs, database development, new products and services, and back-office application support. This role is accountable for day-to-day engineering coordination and delivery across our onshore and offshore teams.

Reporting directly to the Chief Technology Officer, you'll lead the Switch, ATM, offshore application, and onshore application leads, along with the IT Project Manager. You'll turn business priorities into a clear engineering roadmap, build strong teams, and make sure what we commit to gets delivered with quality.

Key Responsibilities

Engineering Leadership & Roadmap

• Translate approved business priorities into an integrated engineering roadmap, staffing plan, and realistic delivery commitments.
• Manage and coach technical leads, including an offshore team of about 15 and an onshore team of five developers.
• Provide technical judgment across switch, ATM, and application systems, challenging designs and estimates while drawing on domain experts.

Delivery, Quality & Architecture

• Own engineering delivery, architecture, code quality, testing, secure development, maintainability, and technical debt priorities.
• Set clear application ownership, support escalation, and permanent defect correction across onshore and offshore teams.
• Establish build and deployment automation, release readiness, rollback plans, documentation, and development standards.

Operations & Security Partnership

• Partner with IT Operations on monitoring, capacity, incident response, production changes, recovery validation, and application performance.
• Ensure findings from audits, vulnerability assessments, and penetration tests are prioritized, corrected, and verified.

Project & Vendor Management

• Lead the IT Project Manager to keep plans credible, dependencies visible, and escalations early.
• Manage engineering vendor performance and budget recommendations, and explain delivery tradeoffs, technical risks, and investment needs to the CTO and business leaders.

AI Initiatives

• Partner with the Head of AI & Automation to dedicate engineering capacity to AI initiatives.
• Own production integration, evaluation, technical quality, and support for AI solutions, balancing pilot work with existing commitments.

Requirements

• Demonstrated success managing multiple engineering teams and technical leads, including distributed or offshore development.
• Strong software engineering and architecture background with production transaction systems, APIs, databases, integrations, and release practices.
• Experience improving delivery predictability, quality, production support, team performance, and stakeholder communication.
• Practical knowledge of secure development, automated testing, incident analysis, and managing engineering vendors or partners.
• Relevant education or equivalent practical experience.

Preferred

• Experience with payment switching, ATM platforms, transaction processing, and PCI-related development environments.
• Hardware and software integration experience.

Skills & Qualifications

• Proven ability to lead, coach, and develop technical leaders.
• Ability to evaluate unfamiliar technical domains, ask rigorous questions, and make sound decisions alongside subject matter experts.
• Strong architectural judgment with a focus on quality, security, and maintainability.
• Clear communicator who can explain technical tradeoffs, risks, and investment needs to executives and business leaders.
• Ability to balance strategic roadmap planning with hands-on delivery.
• Comfortable owning commitments and resolving dependencies across teams.
• Curiosity and enthusiasm for bringing AI and automation into production.

Why Cash Depot?

This is a rare opportunity to lead the engineering team behind a nationwide ATM and transaction processing network. As Head of IT Engineering, you'll own the systems that keep cash moving across America, shape how our teams build and deliver software, and help bring the next generation of products and AI-driven solutions to life.

This is a full-time position, Monday through Friday, 8:00 am to 5:00 pm, with occasional overtime as business needs require.

Join Cash Depot and lead the technology that powers our next chapter of growth.

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.