Head of gTech Ads, Large Customer Sales, Korea (English, Korean)

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Lead the gTech Ads Client Solutions team in Korea to drive technical enablement and business growth.
• Define the goal and operational roadmap for advanced advertising solutions in the Korean market.
• Manage relationships with executive leaders across Large Customer Sales to align technical support with business priorities.
• Drive the adoption of complex advertising products and technical solutions for high-value advertisers.
• Guide team members in resolving highly complex technical issues and implementation issues for key accounts.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 15 years of experience working within commercial business organizations, technical project/program management, solutions consulting, or enterprise customer-facing roles, translating technical capabilities into commercial goals.
• 5 years of people management experience leading customer-facing technical or consultative services teams (e.g., engagement managers, solutions/deployment engineers, solutions architects, or technical consultants).
• Ability to communicate in English and Korean fluently to support executive client relationships and local market operations in Korea.

Preferred qualifications:

• Experience leading executive, multidisciplinary teams spanning both enterprise account engagement and technical solution architecture or deployment within a matrixed global organization.
• Experience utilizing executive presence and storytelling skills to serve as a trusted advisor to C-suite client leaders and senior regional/global executives, integrating AI-powered and agentic workflows into commercial solutions, and scaling service delivery through third-party and agency ecosystems.
• Experience building and managing executive internal and external stakeholder networks across commercial sales, product, and engineering teams to deliver against plans.
• Deep familiarity with the Korean digital advertising ecosystem, agency/partner landscape, and domestic and global-export market dynamics.
  
• Deep commercial and technical knowledge of Google Ads and Google Marketing Platform technologies (or comparable digital advertising platforms) across Search+ (including Mobile Apps), YouTube+, and Measurement.
  
• Demonstrated ability to navigate high ambiguity, drive organizational change management, and make data-driven resource trade-offs across competing executive priorities.
  

• Bachelor's degree or equivalent practical experience.
  
• 15 years of experience working within commercial business organizations, technical project/program management, solutions consulting, or enterprise customer-facing roles, translating technical capabilities into commercial goals.
• 5 years of people management experience leading customer-facing technical or consultative services teams (e.g., engagement managers, solutions/deployment engineers, solutions architects, or technical consultants).
• Ability to communicate in English and Korean fluently to support executive client relationships and local market operations in Korea.

Google welcomes people with disabilities.