Ground Support Equipment Technician

Group Overview

This role sits within the Air Mobility Group (AIRMOB), which is responsible for developing and delivering Metrea’s aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refuelling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions.

Position Summary

Performs scheduled and unscheduled maintenance on Ground Support Equipment (GSE). Inspects, tests, and operates GSE to determine equipment serviceability and proper operation. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications. Removes, disassembles, repairs, cleans, treats for corrosion, assembles, and reinstalls GSE accessories and components. Provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flight operations. Determines methods and sequence of troubleshooting, repair operations, and modifications to equipment by working from manufacturers manuals, drawings, and specifications, installation layouts and sketches, and verbal or written instructions. Replace worn or broken parts, adjust and alignments as required clean areas, and prepare equipment for full service.  

What You'll Do

• Safety-oriented individual adhering to best practices and the continuous improvement ethos
• Perform complex diagnostics, service repairs, and maintenance work on company-owned equipment
• Diagnose, troubleshoot, and repair equipment failures on aircraft ground support equipment
• Must be safety-oriented with a proven record of working and leading others while adhering to defined safety guidelines and processes
• Be able to perform preventative maintenance and repairs on assigned equipment and components
• Will utilize hand tools, diagnostic equipment and use cutting devices, etc. in the performance of duties
• Be able to conduct system diagnostics, Electrical diagnostics, Hydraulic diagnostics, and maintenance 
• Provides technical assistance and guidance to Team Members to ensure equipment is maintained safely and to company standards
• Will occasionally be required to operate forklifts, scissor lifts, snorkel/boom lifts, pallet jacks, and small conveyance vehicles
• Will be required to wear applicable personal protective equipment, and follow rules and regulations related to a detailed lockout/tag-out program
• Follow all safety directives, maintenance procedures, and FAA regulations. Remain current on all required training and certifications
• The ability to effectively prioritize workflow to best service our customers
• This position requires excellent troubleshooting and communication skills
• Accurately record aircraft maintenance in the automated maintenance records system
• Flight-line driving
• All other duties assigned

What You Bring

• Proven and demonstrable attention to detail skills
• Extensive experience in hydraulics, and electrical controls
• Excellent problem-solving skills, being able to determine causes of errors and deciding on the course of action to solve
• Comprehensive understanding of company philosophy and processes
• Must be able to take initiative and work independently
• Excellent communication skills, the ability to read and understand the information presented in writing, diagrams, and schematics

Additional Eligibility Qualifications

Benefits

• Comprehensive medical plan options
• HSA/FSA accounts
• Dental and vision coverage
• 6% employer 401(k) match
• Fully paid parental leave for all new parents
• Generous PTO
• Life and disability insurance
• Long-term and Short-term disability coverage
• AD&D Coverage
• Pet Insurance
• Employee Assistance Program
• Subsidized gym membership / plans through Wellhub    

Work Authorization / Security Clearance

Applicants must be legally authorized to work in the United States. Must be a U.S. citizen. Position may require passing a government-administered background check. Role may require adherence to export control regulations (ITAR/EAR). Employment is contingent on meeting all clearance and adjudication requirements.

AAP/EEO Statement

This Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. 

Position Type and Expected Hours of Work

This is a full-time non-exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.   

Work Environment

This job operates in a hangar, on the flightline, and shop settings in all weather conditions. Exposure to aircraft noise, fuels, lubricants, and moving equipment is routine; appropriate PPE is required. 

Travel

Up to 30% domestic and international travel to operating and deployed locations.