Global Recruitment Officer

Role: Full-time Hybrid

About the Role

The Global Recruitment Officer – North America is responsible for supporting student recruitment,

engagement, and conversion activities across the North American market. The role manages prospective

student communications, CRM data, school and counsellor outreach, recruitment events, market

research, and data-driven recruitment planning throughout the annual recruitment cycle.

Key Responsibilities as a Global Recruitment Officer

• Manage student recruitment and conversion activities across North America, from initial enquiry through application, offer acceptance, and enrolment.
  

• Engage with prospective students, applicants, and offer holders through email, scheduled meetings, webinars, and personalised follow-ups.
  

• Provide students with timely information regarding scholarships, webinars, CAS/Visa requirements, deadlines, and next steps.
  

• Manage and maintain accurate student records and recruitment data within the CRM, including adding new students, updating statuses, and closing declined applications.
  

• Follow up with offer holders and new enquiries to maximise engagement, application progression, and conversion.
  

• Analyse recruitment data to identify high-performing regions, schools, universities, and potential growth markets.
  

• Develop targeted outreach to high schools, university representatives, counsellors, and other
  

• education stakeholders.
  

• Build and maintain databases of schools, counselors, contacts, and historical student recruitment
  

activity.

• Research, coordinate, and attend recruitment fairs, school visits, and other recruitment activities.
  

• Develop recruitment calendars based on market data, recruitment priorities, events, and available budgets.
  

• Follow up on leads generated through recruitment events and outreach activities.
  

• Coordinate recruitment-related travel arrangements, event logistics, schedules, and estimated costs.
  

• Collaborate with UK-based colleagues and internal stakeholders to share recruitment updates, market insights, and student information.
  

• Respond to internal and external enquiries and provide timely support throughout the recruitment cycle.
  

Recruitment Cycle

Conversion Season (May–August):

Focus on offer-holder engagement, student meetings, CRM updates, follow-ups, new enquiries, and

enrollment conversion.

• Manage offer-holder conversion and student engagement.
  

• Conduct scheduled student meetings and consultations.
  

• Communicate webinars, scholarships, CAS/Visa information, deadlines, and other relevant updates.
  

• Process updated student lists and maintain CRM records.
  

• Create records for new students and make initial contact.
  

• Follow up with offer holders to encourage acceptance.
  

• Contact new enquirers who have not yet applied.