General Cashier

Main Duties

Administration

· Prepares bank deposits of all checks and cash, to ensure that all cash collections are deposited intact.

· Prepares Official Receipts for all cheques and cash received.

· Prepares the General Cashier’s Daily Report by entering the day’s detailed cash collections and all terms of payments received for review.

· Prepares and submits such foreign exchange control reports as may be required by local law.

· Maintains up-to-date, well organised files in support of all payroll input, tax and other withholdings.

· Provides the Human Resources Department all pertinent data for their monthly compilation of statistical personnel information.

· Ensures all payroll deductions are processed within the pay-run.

· Ensures that the master file is reconciled against the manual record before processing.

· Prints all necessary reports for submission to the Director of Finance and Director of Human Resources for verification and approval.

· Prints and distributes employees' payslip.

Customer Service

· Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

· Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

· Maintains positive guest and colleague interactions with good working relationships.

Financial

· Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.

· Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

Operational

General Cashier

· Verifies all of the day’s noted payments.

· Deposits payments and ensures adequate supply of house funds and small change for all Office Clerks-Cashiers.

· Collects, with an assigned witness, all Front Office remittance envelopes from the drop-safe and to verify them against the Front Office daily witness sheet.

· Counts, together with the witness, cash, checks and credit card vouchers and verifies them to the Front office computerised remittance report details.

· Provides Front Office with required change and to anticipate and plan for extra change for busy weekends or holidays.

· Reimburses Front Office for disbursements made by them (due backs).

· Secures approval from the Director of Finance to update foreign exchange rates at the Front Office according to daily bank information.

· Disburses petty cash requests and IOUs that have been approved by the Director of Finance.

· Monitors and follows up on all IOU requests and ensure that they are cleared within the stipulated date.

· Ensures that the combination to the General Cashier’s safe is not known to anyone other than the General Cashier.

· Ensures that encashment of employee’s personal checks and cash advances are made only if they have the approval of both the General Manager and Director of Finance.

· Adds and balances house bank daily.

· Maintains custody and supports of unclaimed wages.

· Assists, when required, in carrying out surprise cash counts.

Payroll

· Ensures accurate, up-to-date and timely payroll input, processing, and payment.

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