GCR Chief of Staff
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Skills
About the role
The GCR Chief of Staff (COS) is a critical role that works closely with the Corporate Vice President and GCR Senior Leadership Team (SLT) and leads the GCR CEO Office in driving daily business operation, strategic project development and execution, internal communications, and organizational health. The CoS is responsible for ensuring the effectiveness of the CEO Office’s operating rhythm, including setting up and driving key processes and programs to get work done. The CoS will provide insight and advice to the GCR SLT around operational excellence, resource and fiscal planning, organization health & development, and participate in overall GCR strategy decisions and execution. The CoS will also be involved in working with the Asia Co-President and the Asia Regional LT to identify and develop strategies and content to be used for team sharing, and executive reviews.
This role serves as a geared opportunity to understand the business aspects of a large-scale organization and growing overall product and sales related business context.
We are looking for a passionate, mission driven CoS to join this high performing team that keeps Microsoft as a Frontier Company in the AI era.
Responsibilities
Leadership Effectiveness
As the LT leads the business through transformational strategy moves and a fast-changing landscape, own LT & extended LT processes and agendas, including follow through and related communications to enable successful leadership of the organization. Participate as a valued LT member and offer synthesized business perspectives relevant to influencing key strategic decisions. Maximize the effectiveness of the Regional Vice President by helping balance priorities, communicate effectively, participate in the most relevant meetings, and connect with the team.
Team Development & Culture
Lead the D&I PM to help make the team a great place to work. In partnership with HR and the LT, shape and drive the people agenda and lead team health initiatives. Orchestrate team trainings and brownbag series to contribute to ongoing development. Define, plan and drive cross-team process improvements (e.g., team recognition).
Communications
Lead the Comms Director to plan and execute Regional Vice President's communications strategy and vehicles that support organizational strategic missions. Drive internal communications for team meetings and other internal communications at major milestones. Plan and manage team meetings including All Hands, staff meetings and manager meetings. In partnership with PR, manage the Regional Vice President’s external communications for customer/partner engagements, speaking engagements to ensure successful and impactful use of Regional Vice President’s time.
Product Planning and Special Projects
Work with the Regional Vice President, the Business Managers, and the LT to develop and implement different aspects of product planning. For example, the Chief of Staff will be responsible for identifying product planning and OKRs across IDNA and work with Regional Vice President to develop the ROB i.e. what type of product reviews or documents are needed and develop a shared point of view. Then the Chief of Staff would be expected to work with team leaders and participate in content creation.
Business Partner Relationships
Establishes and maintains key points of contact with internal teams (e.g., Finance, PR, HR, Marketing, RS&F, Business Development); manages and cultivates relationships with leaders of internal teams. Builds relationships with executive-level leaders (e.g., global executive sponsors, CVPs). Acts as an advisor to executive leadership on a particular area of expertise, leveraging breadth of deep technical/product knowledge, organizational context, and market awareness on strategic business decisions.
Strategic Project Leadership
Partner with Regional Vice President and the LT to define and manage Strategy project(s) as a project lead through goals, deliverables, feedback, and timing expectations, providing structure and guidance for others; proactively identify and address roadblocks. Manage projects independently and/or by leading project teams.
Business Integration
Drive strategic initiatives and provide thought leadership. Identify issues that impede business group success and provide solutions/recommendations. Identify opportunities to create cross group collaboration and synergies. Partner with HR to orchestrate team design conversations and facilitate successful implementation of organizational plans. Demonstrate discretion and professionalism when working with leadership team on sensitive business and organizational issues, manage ambiguity and propose workable solutions to business-critical problems.
Business Planning
Partner with the LT to manage the planning process ensuring coordination with corporate planning processes as well as planning integration across the broader org. Work with cross-division and cross-company/team counterparts to manage team participation as needed for key business events, next fiscal year planning, running business reviews, MPRs, MBRs and other strategic business planning activities.
Business Process
Work with the Business Managers to lead and coordinate the organization rhythm of the business (ROB) and improve processes to run the business efficiently as the organization scales. Partner with finance and procurement to ensure effective budget management, headcount management and forecasting. Partner with staffing team to meet hiring requirements and elevate staffing conversations with the LT.
Qualifications
Required Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 6+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
- 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
- 4+ years people management experience.
Preferred Qualifications:
- 10+ years strategy, business planning, consulting, operation experience, scaling a business or driving change in a large company.
- Previous experience leading/managing a team (People Management)
- Experience driving complex, multi-stakeholder processes and cross-team programs to desired results while managing risks.
- Experience with executive communications both internally and externally.
- Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
- Experience building detail-oriented project plans.
- Very hands on and pragmatic approach. Willing to conduct very detail-driven tasks incl. event management, VIP visits, etc.
- Experience working with a globally distributed workforce
- Experience as a CoS at technology company
- Computer science or data science related educational background
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.