Front Office Clinic Assistant (Float)

What You'll Do
In this role, you'll support patients and clinic teams across multiple health centers, helping ensure every visit begins with a positive experience.
On a typical day, you might:

Welcome patients, check them in, and prepare visit paperwork
Answer phones, schedule appointments, and assist with patient questions
Enter and update patient information in the electronic health record (EHR)
Verify insurance coverage and discuss payment or funding options
Collect payments and complete daily balancing tasks
Coordinate with clinical staff to keep appointments running smoothly
Adapt quickly to different clinic teams, workflows, and patient populations

You'll play an important role in ensuring patients receive consistent, high-quality service while supporting multiple clinics throughout the Portland Metro area.

Schedule & Location
This is a part-time position (30 hours/week) supporting multiple PPCW health centers throughout the Portland Metro area.

Standard Schedule

Monday
Tuesday
Friday
Saturday

Daily hours and clinic assignments may vary based on operational needs.
Requirements

Must reside within the Portland Metro area
Must be able to travel to all PPCW health centers as scheduled
Must have reliable transportation and active auto insurance

Occasional additional days, evenings, weekends, or alternate work locations may be required to support operational needs.

What We're Looking For
We know great candidates come from a variety of backgrounds. If you're excited about this role, we encourage you to apply—even if you don't meet every qualification.
Required

High school diploma or equivalent
2+ years of experience in a customer service or high-volume environment
Demonstrated computer proficiency and comfort learning new systems
Strong communication and customer service skills
Ability to adapt quickly to different clinic environments and workflows
Comfort working independently and as part of a variety of teams
Reliable transportation and active auto insurance

Nice to Have

Experience in a medical office or front desk setting
Experience using electronic health records (EHR)
Familiarity with insurance verification or healthcare scheduling
Spanish language skills
Experience working in multiple clinical settings


Pay & Growth
$20.37–$29.68/hour + $2.00/hour Float premium
Pay is based on experience and internal equity, with opportunities to grow over time.
Additional Pay Opportunities

Float premium: +$2.00/hour
After two years as a Float employee, the Float premium increases to +$3.00/hour
Bilingual premium: +$1.72/hour

Float employees may also be eligible for mileage reimbursement and paid travel time when commuting to a worksite more than 30 miles from their base location.

Benefits & Support
We offer a benefits package that supports your health, stability, and growth:

Paid time off (up to 4 weeks, increases over time)
9 paid holidays
Medical, dental, and vision insurance for eligible employees
403(b) retirement plan with employer matching contributions
Free, confidential counseling and support (EAP)
Ongoing training and development