Front Desk Agent
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About the role
Description
Key Responsibilities:
Oversee daily front desk operations, including check-ins, check-outs, and guest assistance.
Generate and distribute necessary reports for management review
Address guest inquiries, concerns, and special requests with professionalism and efficiency.
Maintain a clean, organized, and welcoming front desk area.
Other duties as assigned
We are an Equal Opportunity Employer.
Requirements
Proficient with computer systems, Hilton brand systems experience a plus
Strong communication and interpersonal skills
Ability to handle difficult situations and maintain professionalism
High school education preferred; relevant training and experience required
Previous experience in a hotel environment preferred