Field Service Technician, USA
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Key details
- Location
- Cleveland, OH, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 21h ago
About the role
Where you will be
East Coast or Great Lakes preferred (near our existing boats). Home-based, with travel across the US.
Who you will report to General Manager USA, with technical direction from our service lead in Sweden
When you will start by 1 March 2027
What you will do
Commission new boats at dealers and owners, and sign off before handover
Diagnose and repair high-voltage, propulsion, charging and software issues on site
Train dealer and marina technicians, and certify them as X Shore service partners
Run warranty cases from first report to closed, with parts ordered from Sweden
Keep a service log per boat and report open issues weekly
What we look for
5+ years as a marine or EV technician; high-voltage certification or willing to get it in your first 90 days
Comfortable with diagnostics software, CAN bus and battery systems
Calm with an owner on a dock who wants an answer now
Able to travel 50% and to teach others what you know
Authorized to work in the US and holding a valid driver's licence
What we offer
Salary plus a bonus tied to warranty turnaround and partner certifications. Travel, tools and training paid. Direct line to the engineers who built the boat.
About X Shore
X Shore builds electric boats in Nyköping, Sweden. Our boats are in daily use with owners, rental fleets and hotel partners across Europe, the US and the Middle East. We are a small company growing its dealer network in 2027.