Field Operations Manager
Knoxville, TN, United States17h ago
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Key details
- Location
- Knoxville, TN, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 17h ago
Skills
About the role
Lead People. Build Teams. Drive Results.
Are you a strong leader with experience managing teams in the trades, construction, service, logistics, manufacturing, or another hands-on industry? Do you excel at developing people, creating accountability, and building a positive culture?
We are looking for a Field Operations Manager to lead and develop our field teams while overseeing daily operations in a fast-paced restoration environment. Restoration experience is preferred but not required. We are willing to train the right leader on the technical aspects of the industry.
This role is approximately 60% field-based and 40% office-based, providing hands-on leadership and support to our crews while helping ensure projects are completed safely, efficiently, profitably, and to company standards.
What You'll Do
- Lead, coach, and develop Crew Chiefs, Technicians, and field personnel.
- Establish clear expectations and hold team members accountable for performance, safety, quality, and professionalism.
- Recruit, interview, onboard, and develop field employees.
- Conduct jobsite visits to support production, quality control, safety compliance, and customer satisfaction.
- Coordinate manpower, equipment, vehicles, and resources to meet operational goals.
- Partner with Project Managers to execute projects efficiently and effectively.
- Foster a positive, team-oriented culture focused on continuous improvement.
- Resolve employee and customer concerns professionally and effectively.
- Monitor productivity, operational performance, and profitability metrics.
- Support emergency response operations and large-loss projects when needed.
What We're Looking For
- 3+ years of experience leading teams in the trades, construction, industrial, service, logistics, or related industries.
- Proven experience managing multiple crews, teams, or departments.
- Strong leadership, accountability, coaching, and performance management skills.
- Experience hiring, training, and developing employees.
- Excellent communication, conflict resolution, and organizational abilities.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Valid driver's license with an acceptable driving record.
What Makes You Successful
You are someone who:
- Leads by example and earns the respect of your team.
- Holds people accountable while building a positive culture.
- Enjoys teaching, mentoring, and helping others succeed.
- Communicates clearly and professionally.
- Solves problems proactively and keeps operations moving forward.
- Maintains high standards for safety, quality, and customer service.
We Will Train the Right Candidate
If you have strong leadership experience and a proven ability to develop teams, we can teach you the restoration industry. We are looking for a leader first, technical restoration experience second.
Join a growing team where you can make a direct impact on people, operations, and company success every day.