Field Merchandiser - GTA
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Key details
- Location
- Toronto, ON, Canada
- Work style
- Onsite
- Job type
- Full-time
- Function
- Retail
- Focus area
- other
- Posted
- 15h ago
Skills
crmcustomer serviceroute planning
About the role
Position Summary:Reporting into the Regional Sales Manager, we are currently seeking full-time merchandiser (Remote) to represent Organigram brands in retail cannabis locations in Toronto – GTA. The main objective of this position is to increase brand awareness and staff education with both retail staff & end consumers, through education sessions, customer and public events as well as submitting feedback into the internal Organigram team. This role will work closely with the National and Key Account Managers to prioritize high traffic retail for activations as well as meet key objectives within each region.
Key Responsibilities:
Learn and become a product expert on the Organigram portfolio of brands (through scheduled training sessions and ongoing learning)
Conduct in-store consumer intercepts (pop ups) at peak hours.
Conduct budtender education sessions based off provincial KPIs.
Answer product related questions from budtenders and consumers
Engage with consumers at retail and submit feedback (Organigram brands and competitive LPs) to the Ontario team
Work with National Account Manager & Trade Marketing to organize provincially run events across the region
Develop relationships & grow business at private retail
Weekly Competitive activity tracking
Follow provincial guidelines while working with all retail locations
Utilize CRM software to keep accurate records for contact management & route planning
Work independently while covering large geographical area (Toronto-GTA)
Skills & Qualifications:
Based in the Toronto-GTA
Previous experience in customer service and/or as a brand ambassador (or similar role)
Knowledge of cannabis market and trends considered an asset as well as knowledge of sales and marketing principles
Strong customer service and interpersonal communication skills
Punctual and able to follow a route plan/store schedule
Flexible work hours with weekends/evenings sometimes required
Must be 19 years of age or older with a valid driver’s license, and vehicle required (travel across GTA)
Key Responsibilities:
Learn and become a product expert on the Organigram portfolio of brands (through scheduled training sessions and ongoing learning)
Conduct in-store consumer intercepts (pop ups) at peak hours.
Conduct budtender education sessions based off provincial KPIs.
Answer product related questions from budtenders and consumers
Engage with consumers at retail and submit feedback (Organigram brands and competitive LPs) to the Ontario team
Work with National Account Manager & Trade Marketing to organize provincially run events across the region
Develop relationships & grow business at private retail
Weekly Competitive activity tracking
Follow provincial guidelines while working with all retail locations
Utilize CRM software to keep accurate records for contact management & route planning
Work independently while covering large geographical area (Toronto-GTA)
Skills & Qualifications:
Based in the Toronto-GTA
Previous experience in customer service and/or as a brand ambassador (or similar role)
Knowledge of cannabis market and trends considered an asset as well as knowledge of sales and marketing principles
Strong customer service and interpersonal communication skills
Punctual and able to follow a route plan/store schedule
Flexible work hours with weekends/evenings sometimes required
Must be 19 years of age or older with a valid driver’s license, and vehicle required (travel across GTA)