Field Claims Representative - GL Property Damage
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Key details
- Location
- United States
- Work style
- Remote
- Level
- Mid level
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 2w ago
Skills
customer serviceestimatingsite inspectionsunderwriting
About the role
DESCRIPTION:
Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision. This position will require the utilization of investigation skills to analyze coverage, liability, and property damage. This is a great opportunity for someone that is looking to get into property damage liability claim handling and is a fully remote position.
RESPONSIBILITIES:
- Analyze, review, negotiate and settle commercial general liability property damage and construction defect claims of varying complexity in a thorough manner with minimal supervision
- Assist in agency management by providing feedback to Underwriting
- Establish and monitor reserves to adequately reflect the exposure, making appropriate changes as files develop
- Focus on outstanding customer service for all customers
- Examine policy coverage forms and other records to determine insurance coverage
- Conduct on-site inspections and interviews, as well as telephone and written correspondence, with claimants and policyholders
- Work closely with our legal department on complex claims
- Other duties as assigned
QUALIFICATIONS:
ESSENTIAL:
- Bachelor’s degree in business or equivalent work experience preferred
- 3+ years previous property claims experience preferred
- 2+ years previous General Liability and construction defect claims experience preferred
- Certificate in General Insurance preferred
- AIC, CPCU, SCLA, CIC, or ARM designation(s) preferred
- Knowledge of claims laws and coverages
- Ability to effectively work from home
- Excellent verbal and written communication skills
- Excellent problem-solving and negotiating skills
- Good keyboard/PC skills
- Knowledge of Xactimate estimating software preferred
- Excellent organization and prioritization skills
REQUIRED:
- Ability to obtain and maintain a valid driver's license and an acceptable driving record consistent with the terms in SECURA's Fleet Vehicle Manual
- Travel with overnight stays
- Physical agility and mobility to move around effectively and safely within different locations including policy holder's property
- Ability to lift up to 50 pounds and stand for an extended period of time