Facilities Maintenance Technician
Rochester, NY, United StatesJust now
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Skills
About the role
Description
Our Mission
Our mission is to leverage the power of food to end hunger and build healthier communities.
Our Vision
We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region.
Job Title: Facilities Maintenance Technician
Department: Facilities & Technology
Reports to: Facilities Manager
Status: Full Time, Hourly, Non-Exempt
Job Level: Grade 3 – Operational and Customer Service Roles
Updated: November 2026
SUMMARY
The Facilities Maintenance Technician (FMT) is responsible for maintaining Foodlink's facilities, equipment, and grounds in a safe, clean, and operational condition. Working within the Facilities & Technology Department, the FMT performs facility maintenance, custodial services, preventive maintenance, and event support across Foodlink locations. This position requires the ability to work independently in a fast-paced environment, prioritize multiple tasks, and collaborate effectively with the Facilities Manager and other team members.
KEY RESPONSIBILITIES
Facilities Maintenance
- Perform hands-on facility maintenance in office, warehouse, kitchen, and outdoor environments, including drywall and wall repairs, painting, flooring and carpet repairs, furniture moves, minor plumbing repairs, and mechanical system tasks not requiring a licensed trade.
- Perform preventive maintenance to help ensure facilities, equipment, and grounds remain safe, clean, functional, and audit-ready.
- Utilize the work order management system to receive, prioritize, document, and complete maintenance requests in a timely manner.
- Assist with the operation, maintenance, and inspection of facility equipment, including floor scrubbers, forklifts, pallet jacks, dock equipment, and fleet vehicles.
- Assess maintenance needs and recommend whether repairs and projects should be completed in-house or by outside contractors.
- Assist with monitoring building systems, including HVAC, refrigeration, fire protection, security, and lighting systems, and report issues as needed.
- Support facility improvement projects, room setups, and special events as needed.
- Work collaboratively with the Facilities Manager and team members to identify maintenance needs, improve facility operations, and support continuous improvement efforts.
- Maintain a safe work environment by following Foodlink safety policies, proper tool usage, and OSHA standards.
Custodial
- Maintain a clean, safe, and sanitary environment throughout Foodlink facilities, including offices, warehouse spaces, kitchens, restrooms, exterior entrances, and common areas.
- Perform routine and deep-cleaning duties, including sweeping, mopping, vacuuming, scrubbing floors, dusting, cleaning windows and fixtures, and removing trash and recycling.
- Clean and sanitize restrooms, replenish supplies, and safely clean human waste and other bodily fluids when required.
- Collect and properly dispose of trash, waste, recyclables, and other disposable materials on a daily basis.
- Operate and maintain floor care equipment, including floor scrubbers and related cleaning tools.
- Follow established cleaning procedures, sanitation schedules, and safe chemical handling practices to maintain a healthy environment for staff, volunteers, and visitors.
- Assist with meeting, conference, and event setups, including moving furniture, equipment, and supplies as needed.
- Perform exterior cleaning and grounds upkeep, including debris removal from entrances, sidewalks, and surrounding areas.
- Maintain inventory of custodial supplies and notify the supervisor when replenishment is needed.
- Follow daily, weekly, monthly, and semi-annual sanitation schedules to ensure facilities remain clean, organized, and audit-ready.
Requirements
QUALIFICATIONS
PREFERRED CANDIDATES WILL HAVE:
- High school diploma or GED required, with a minimum of three (3) years of experience in facilities maintenance, building operations, custodial services, or a related field, or an equivalent combination of education and experience.
- Experience in building trades, including electrical, HVAC, plumbing, carpentry, painting, and general mechanical repairs.
- Experience working in warehouse, distribution, food service, manufacturing, or commercial kitchen environments preferred.
- Ability to prioritize and manage multiple tasks with minimal supervision in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively with staff, volunteers, vendors, and contractors.
- Demonstrated ability to build and maintain positive working relationships across the organization.
- Self-motivated with the ability to work independently and as part of a team.
- Knowledge of using Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Experience using work order management systems to track, prioritize, and document maintenance requests preferred.
- Experience operating forklifts, pallet jacks, floor care equipment, or other industrial equipment preferred.
- Valid driver's license with a safe driving record.
We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color.
SALARY AND BENEFITS
This is a full-time position paid on an hourly basis, ranging from $20.25-$25.20 per hour (DOE). Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Certain positions, depending on their responsibilities and at the approval of Human Resources, are eligible for a personal cell phone usage stipend. This position is eligible for a Class I personal cell phone usage stipend, paid biweekly at a rate of $24. The value of the stipend is based on Foodlink budget and is subject to change at any time. This is not a reimbursement program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift and carry heavy objects up to 50 lbs. Comfortable working at heights and in confined space. Able to work in varying weather conditions indoors and outdoors.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required.
Diversity, Equity, & Inclusion
Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others.
Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.
Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.
Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission.
Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.