Event host

The Grand America Hotel is seeking enthusiastic and service-oriented Seasonal Hosts to join our team for our annual Breakfast with Santa event.

Event Dates:

• November 27 (set up and training)
• November 28
• December 5, 12, 18, 19, 21, and 22

Position Type: Seasonal / Part-Time
Availability: Must be available for all scheduled shifts, primarily weekend mornings during the dates listed above

Duties/Responsibilities:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce server’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Performs other job-related duties as directed

Physical Requirements:

• Ability to stand, walk, and move around the dining area for extended periods of time (up to 8+ hours).
• Ability to lift and carry heavy trays, food, and beverage orders (up to 25 pounds).
• Ability to bend, squat, and reach in order to serve guests and retrieve items from shelves or storage areas.
• Comfortable working in a busy, fast-paced environment with high noise levels.
• Good physical stamina and mobility to efficiently serve a high volume of customers throughout shifts.