Enrollment Specialist (Admissions Recruiter)

Enrollment Specialist (Admissions Recruiter)

Position summary

The Enrollment Specialist recruits, advises, and enrolls prospective students for Philander Smith University. The specialist manages an assigned territory, builds relationships with students, families, high schools, and community partners, and moves applicants from inquiry through enrollment. The role supports the University's enrollment goals and delivers a high standard of customer service.

Essential duties

• Recruit prospective first year, transfer, and adult students within an assigned territory.

• Represent the University at high school visits, college fairs, church and community events, and virtual sessions.

• Counsel prospective students and families on admission requirements, financial aid, scholarships, and enrollment steps.

• Manage a caseload of inquiries and applicants, with consistent follow up by phone, email, and text.

• Review applications and collect outstanding documents to complete files.

• Maintain accurate records and communication history in the CRM.

• Plan and support campus visits, tours, open houses, and yield events.

• Track territory performance against recruitment and yield goals and report results.

• Partner with Financial Aid, the Registrar, and Student Experience to support a smooth transition to enrollment.

• Perform other duties as assigned.

Qualifications

Minimum qualifications

• Bachelor's degree from an accredited institution.

• Strong verbal, written, and presentation skills.

• Ability to travel overnight and work evenings and weekends.

• Valid driver's license and an acceptable driving record.

• Proficiency with Microsoft Office and comfort learning new software.

Preferred qualifications

• One to two years of experience in admissions, recruitment, sales, or customer service.

• Experience with a CRM.

• Knowledge of and commitment to the mission of HBCUs.