Engineering Manager, Integrations

Accountabilities:

As the Engineering Manager, Integrations, you will oversee the team's technical delivery and operational effectiveness while creating an environment where engineers can thrive and deliver exceptional results.

• Lead the development, launch, and ongoing operation of third-party integrations and reusable platform capabilities, from prioritization through production.

• Establish repeatable playbooks, technical patterns, and delivery processes that reduce the time and effort required to launch future integrations.

• Manage, mentor, and coach software engineers, supporting career development, performance improvement, and progression toward individual and team goals.

• Foster a diverse, collaborative, inclusive, and high-performing engineering culture built on continuous learning and accountability.

• Define clear operating mechanisms for prioritization, delivery, engineering quality, and cross-functional decision-making.

• Partner with Product, Design, Technical Program Management, go-to-market teams, and external technical stakeholders to align priorities and resolve complex challenges.

• Oversee the reliability and ongoing performance of integrations, managing partner dependencies and ensuring dependable API behavior.

• Translate technical strategy into measurable organizational outcomes while balancing development speed, maintainability, scalability, and customer experience.

• Drive continuous improvement across engineering practices, technical architecture, and team processes.

• Represent the team's work across the wider organization, celebrating successes, recognizing contributions, and taking responsibility for challenges and setbacks.

• Ensure integrations and platform capabilities provide a seamless, reliable experience for customers while enabling the rapid development of new products and improvements to existing features.

Requirements:

The ideal candidate combines proven engineering management experience with a strong understanding of integrations, API platforms, and third-party ecosystems. You should be an empathetic people leader who can translate technical complexity into clear priorities and measurable outcomes.

• At least 4 years of experience directly managing software engineers, including coaching, performance feedback, hiring, and team development.

• Experience leading integrations, API or developer platforms, technology ecosystems, or marketplace teams.

• A proven track record of delivering and operating third-party integrations, managing external partner dependencies, and maintaining API reliability.

• Strong people management skills, including supporting career growth and promotions, providing constructive feedback, and addressing sustained underperformance.

• Ability to establish effective processes for prioritization, delivery, quality assurance, and cross-functional decision-making.

• Demonstrated success partnering with Product, Technical Program Management, go-to-market teams, and external technical stakeholders.

• Ability to connect engineering strategy with broader organizational goals and deliver measurable results.

• Excellent written and verbal communication skills, with the ability to adapt messaging for executives, technical teams, and non-technical audiences.

• Comfort working autonomously in ambiguous environments, taking ownership of complex initiatives and driving them through to completion.

• An empathetic, employee-centered leadership style focused on helping team members perform at their best and develop their careers.

• A commitment to continuous improvement, collaboration, accountability, and inclusive team practices.

• Alignment with the organization's leadership principles: prioritizing collective success, maintaining clarity, owning outcomes, and embracing future-focused thinking.

• Preferred technical experience: Familiarity with Node.js, React, Flow, GraphQL, PostgreSQL, and AWS.

Benefits:

• Competitive compensation: Estimated annual cash salary ranging from CAD 146,250 to CAD 195,000.

• Equity opportunities: Eligibility for incentive stock options, subject to the applicable plan terms.

• Health coverage: Medical and dental insurance.

• Financial protection: Life, accidental death and dismemberment (AD&D), and disability insurance.

• Paid time off: Flexible paid time off, including holidays and sick leave.

• Family support: Paid parental leave.

• Remote work assistance: Monthly remote-working stipend and a one-time home office setup stipend.

• Retirement planning: Access to a retirement plan and financial planning resources.

• Wellbeing resources: Wellness applications and a natural disaster support program.

• Learning and development: A dedicated budget to support professional growth and continued learning.

• Remote-first flexibility: Work remotely while collaborating with a highly connected, cross-functional engineering team.

• Inclusive workplace: A commitment to equal employment opportunities, accessibility, and reasonable accommodations throughout the recruitment process.