E-Mail Marketing (Klaviyo) / CRM Account Manager

Accountabilities:

As an E-Mail Marketing (Klaviyo) / CRM Account Manager, you will oversee email marketing projects from planning through execution, ensuring that campaigns are delivered on time and contribute to clients’ growth objectives. Your responsibilities will include:

• Manage multiple client projects, maintain clear timelines, and ensure campaigns are delivered according to schedule.

• Coordinate with the design team by preparing briefs and aligning creative deliverables with campaign objectives.

• Write persuasive, conversion-focused copy that engages audiences and supports sales performance.

• Build, configure, and manage email campaigns, automated flows, and pop-ups in Klaviyo.

• Support marketing activities across additional channels, including WhatsApp and print mailings.

• Use modern AI tools to streamline workflows, reduce repetitive work, and improve efficiency.

• Maintain structured project management processes and ensure clear communication across ongoing projects.

• Take ownership of campaign execution and results, identifying opportunities to improve performance and deliver stronger outcomes for clients.

• Contribute to the sustainable growth and profitability of e-commerce brands through effective, data-informed email marketing.

Requirements:

The ideal candidate combines hands-on Klaviyo expertise with strong copywriting skills, analytical thinking, and a proactive approach to client success. You should be comfortable managing several projects independently while maintaining high standards of quality and communication. Key requirements include:

• At least one year of intensive, hands-on experience with Klaviyo.

• Demonstrated experience independently building and managing campaigns, automated flows, and pop-ups.

• Copywriting experience, with the ability to produce persuasive marketing content that drives conversions.

• Fluency in written and spoken German is essential.

• Strong organizational and analytical skills, with the ability to manage multiple projects and deadlines effectively.

• A structured, solution-oriented mindset and a strong sense of personal accountability.

• A results-driven approach and a commitment to delivering high-quality work rather than settling for average outcomes.

• Motivation to continue learning, develop professionally, and take on increasing responsibility.

• A genuine interest in client success and a willingness to go the extra mile when needed.

• Previous experience in e-commerce or a marketing agency is an advantage.

Benefits:

• Fully remote work arrangement, open to candidates worldwide.

• Full-time position with a 40-hour workweek.

• Permanent employment contract.

• Annual gross salary ranging from €30,000 to €45,000.

• 20 days of annual paid leave.

• Direct collaboration with the founders and opportunities for accelerated learning and professional development.

• Clear processes and modern tools designed to support efficient work.

• Autonomy, trust, and room to take ownership without unnecessary micromanagement.

• Opportunities to grow professionally and assume greater responsibility based on performance.

• Long-term collaboration with a team focused on building lasting success together.