Duty Manager- Front Office
Seoul, South Korea2d ago
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Skills
customer service
About the role
Andaz Seoul Gangnam is looking for a Duty Manager who will be responsible for ensuring the Front Office operates successfully and efficiently in accordance with Hyatt International Brand Standards.
The Duty Manager is expected to handle guest enquiries and complaints in a courteous and efficient manner, ensure guest satisfaction, maintain good customer relationships, and work closely with Housekeeping and other related departments on daily operations.
Position Level: Team Leader - Assistant Manager
Andaz Seoul Gangnam is looking for a Duty Manager who will be responsible for ensuring the Front Office operates successfully and efficiently in accordance with Hyatt International Brand Standards.
The Duty Manager is expected to handle guest enquiries and complaints in a courteous and efficient manner, ensure guest satisfaction, maintain good customer relationships, and work closely with Housekeeping and other related departments on daily operations.
Position Level: Team Leader - Assistant Manager
- 3-5 years of experience in a luxury or international hotel environment
- Strong understanding of Front Office operations
- Excellent guest service and interpersonal skills
- 3-5 years of experience in a luxury or international hotel environment
- Strong understanding of Front Office operations
- Excellent guest service and interpersonal skills