Director, Program Management - Talent Experience

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Director, Program Management (Talent Experience) leads the design and delivery of enterprise-wide talent programs that advance strategic workforce priorities and elevate the employee and leader experience. This role translates broad talent strategies into clear operating models, integrated plans, governance, and scalable activation approaches that deliver measurable business and workforce outcomes. Serving as a strategic integrator and trusted advisor, the role brings clarity to ambiguity, aligns senior stakeholders, anticipates risk, and ensures complex initiatives move from concept through implementation, adoption, measurement, and continuous improvement. This leader also builds team capability by setting strategic direction, coaching others, and creating accountability for high-quality execution of programs and initiatives.

Job Description

Responsibilities:

• Lead the strategy and execution of a portfolio of enterprise talent experiences (e.g., Knowledgefest, Leaderfest, Winning as One, Culture & Inclusion Councils, etc.), ensuring alignment with evolving business, workforce, culture, and employee experience priorities.

• Serve as a strategic thought partner to senior Talent, HR, and business leaders, providing insights, recommendations, executive-ready communications, and decision support.

• Oversee program governance and delivery practices, ensuring disciplined planning, stakeholder alignment, risk management, and execution against strategic objectives.

• Integrate work across functions and business units by clarifying roles, resolving dependencies, reducing duplication, and fostering shared ownership and accountability for outcomes.

• Design and scale activation and change strategies that equip leaders, teams, and regional and business unit councils to translate enterprise priorities into meaningful local action and measurable impact.

• Lead complex, high-visibility initiatives from strategy through implementation, balancing long-term vision with disciplined execution and continuous improvement.

• Leverage data, employee insights, and feedback mechanisms to assess reach, adoption, experience, and impact, and to inform ongoing strategy enhancements and program evolution.

• Identify and champion innovative opportunities, including technology- and AI-enabled solutions, that strengthen talent experiences, improve effectiveness, and increase scalability.

• Build, coach, and develop high-performing teammates and workstream leaders, fostering a culture of proactive leadership, accountability, collaboration, and continuous learning.

• Strengthen enterprise stakeholder alignment and engagement, navigating complex matrixed environments to influence decisions, drive collaboration, and achieve shared business and workforce outcomes.
  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Budget Management, Change Management, Cross-Functional Leadership, Executive Presence, People Management, Portfolio Management, Program Planning

Compensation

This job can be performed in Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $136,049.63 - $255,093.06. This job can be performed in California with a good faith estimated pay range upon hire of $122,444.67 USD - $226,749.38.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.