Director of Program Management & Planning (4541)

Director of Program Management and Planning develops and directs project management operations and strategic planning to drive organizational goals and shepherds key relationships with external stakeholders.

DUTIES & RESPONSIBILITIES

• Seek implementation efficiencies to meet or exceed the enrollment expectations established at project initiation.
• Develop, implement, and govern program management processes, dashboards, templates, policies, and metrics.
• Monitor key projects and anticipate, identify and solve roadblocks to project success.
• Facilitate a unified point of contact for executives and for external stakeholders on projects, and provide accurate, timely clarity on project status.
• Interface with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities.
• Manage government project deliverables and tasks.
• Coach and mentor project management practitioners and share knowledge of best practices.
• Provide technical support and guidance (including scope definition, risk identification and mitigation, resource planning, goals and deliverables) to assigned PM staff.
• Build, measure and report PM KPls and lead continuous improvement.
• Act as the key client contact for designated clinical projects/programs, and develop successful relationships with clients to drive increased volume of business.

Stakeholder Management

• Extensive experience in cross functional team collaboration - in planning, execution and oversight of the key clinical trial projects.
• Ensure strong alignment with broad cross functional team goals to achieve overall organizational level goals
• Drive information and communication management for internal and external stakeholders across key clinical trial projects

Leadership and Team Building

• Implement department level org chart for the department
• Build and mentor mid-level management
• Drive continuous optimization of operational processes within the department and overall resource allocation

Metrics and Study Performance Management

• Drive outcomes on key study milestones throughout the clinical trial journey for key projects
• Monitor and drive continuous improvements on enrollment metrics as well as data quality metrics as per sponsor and senior management expectations.

Program Management and Planning

• Drive expedited study startup and impact FPFV outcomes across all the clinical trial projects in the organization
• Overseas project level, program level reporting and collaborate with cross functional teams for executive reports
• Strong working knowledge of clinical trial operational processes
• Strong project management, change agility and problem solving capabilities
• Serve as as the key sponsor/CRO contact for designated clinical trial projects, build successful relationships and continuous focus on key deliverables
• Measure and report PM KPls and lead continuous improvement on these
• Overseas project level, program level reporting and collaborate with cross functional teams for monthly executive reports

KNOWLEDGE & EXPERIENCE

Education:

• Bachelor’s Degree required (Master’s Degree preferred)

Experience:

• Experience interfacing with CROs and pharma, especially at a senior level
• 8+ years of project management experience. Clinical Trial Management experience is preferred
• Private sector, site-side experience in industry sponsored trials is preferred

Credentials:

• PMP certification preferred

Knowledge and Skills:

• Driven, goal-oriented attitude
• Ability to drive and assert with diplomacy
• Ability to strategize and solve problems
• Strong leadership and organizational skills
• Excellent communication and people skills
• An innate sense of urgency
• Strong knowledge of Project Management and Planning and Portfolio Management
• Problem-Solving, Critical and Creative Thinking
• Ability to think strategically and independently, but also can take "hands on" approach if needed depending on the urgency of the situation