Director of Program Compliance and Reporting (5344)

YMCA OF METROPOLITAN LOS ANGELES

The LA Y is the Center for Community Well-Being in Los Angeles, committed to building stronger communities by providing equitable programs and services to empower all. We are focused on fighting food insecurity, providing equity in education, making sure every child has the opportunity to experience the joy of sports, ensuring kids and teens have a safe place to grow, learn and live a healthy lifestyle. The LA Y’s health and wellness initiatives offer medical and mental health resources to ensure everyone has access to basic health needs. Our mission is to provide services and resources that contribute to the well-being of our community. The LA Y operates 29 Centers and over 200 program sites across LA County.

*This position is grant funded, and continued employment is contingent upon the availability and renewal of funding and compliance with grant requirements. Positions may be modified or eliminated if funding is reduced, discontinued, or not renewed.*

POSITION SUMMARY

• Report to the Senior Director of Civic Engagement and provide ongoing updates on program performance, funding requirements, reporting deadlines, compliance needs, risks, and emerging issues.
• Lead compliance, reporting, and funding accountability for the YMCA’s HR1 community response, ensuring program activities align with funding agreements, contracts, organizational policies, and applicable requirements.
• Manage monthly, quarterly, and annual reporting to funders, County partners, and other stakeholders, ensuring reports are accurate, complete, and submitted on time.
• Work closely with the HR1 program team, including Certified Enrollment Specialists (CES) and Regional Program Coordinators, to collect, review, and validate program data required for funder, County, and internal reporting.
• Establish clear data collection, documentation, and reporting processes for HR1 program staff and provide ongoing guidance to ensure consistent and accurate reporting across locations.
• Develop and manage surveys, data collection tools, and feedback processes to capture participant outcomes, community needs, program impact, and other information required for funder reporting and program evaluation.
• Track and analyze program performance, including applications, enrollments, renewals, outreach, referrals, volunteer placements, service hours, and other required program outcomes.
• Monitor funding agreements, contracts, deliverables, performance measures, reporting deadlines, and documentation requirements to ensure program commitments are met.
• Develop and maintain reporting systems, dashboards, documentation standards, and internal processes to support program oversight and funder accountability.
• Review program data for accuracy, completeness, trends, and discrepancies and work directly with HR1 program staff to address reporting or documentation gaps.
• Serve as a key liaison with funders, County agencies, and external partners regarding funding agreements, reporting requirements, program performance, data, and documentation.
• Coordinate across Civic Engagement, Finance, Legal, Risk Management, IT, and other internal departments to support funding compliance and effective program implementation.
• Ensure appropriate collection, storage, access, and handling of sensitive participant and program information in accordance with privacy, confidentiality, and organizational requirements.
• Develop and maintain compliance procedures, documentation protocols, staff guidance, and training related to data collection, confidentiality, reporting, and funding requirements.
• Monitor HR1 implementation, funder requirements, County guidance, and other relevant updates and communicate operational impacts to the Senior Director and HR1 program team.
• Support audits, monitoring visits, funder reviews, contract renewals, and requests program documentation, financial information, or performance data.
• Prepare reports, dashboards, summaries, and recommendations for the Senior Director of Civic Engagement and organizational leadership to support program oversight and decision-making.
• Identify reporting gaps, compliance risks, contractual concerns, and operational challenges and coordinate with program staff and appropriate stakeholders to develop solutions.
• Maintain organized records of funding agreements, contracts, reports, policies, program documentation, and other required records.
• Support additional cross-functional projects related to funding, reporting, data management, compliance, and overall HR1 program implementation.
• Funding Contingent Position: Continued employment is contingent upon the availability of program funding, ongoing program needs, and satisfactory job performance. Funding beyond the current funding period is not guaranteed.

YMCA LEADERSHIP COMPETENCIES

The Y’s Leadership Competency Model is comprised of multiple leadership competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of cause driven leadership:

• Advancing Our Mission & Cause: Provide visionary leadership to the organization and ensure that all resources are mobilized to adapt to new challenges and needs in the community.
  • Competencies Include: Change Leadership, Engaging Community, Philanthropy, & Volunteerism
• Building Relationships: Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needs.
  • Competencies Include: Collaboration, Communication & Influence, Inclusion
• Leading Operations: ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community.
  • Competencies Include: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/Project Management
• Developing & Inspiring Others: support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact.
  • Competencies Include: Developing Self & Others, Emotional Maturity

While all competencies are significant the following are critical to success in this position:

• Engaging Community: Builds relationships with YMCA centers, community members, and trusted community partners to expand outreach, connect individuals impacted by HR1 policy changes to volunteer opportunities, and increase access to YMCA resources and support.
• Volunteerism: Connects community members impacted by HR1 community engagement requirements to meaningful YMCA volunteer opportunities and supports them through the placement and onboarding process.
• Collaboration: Works closely with YMCA center staff, Certified Enrollment Specialists, community partners, and the Civic Engagement team to coordinate volunteer placements, outreach, and effective program implementation.

*This position is grant funded, and continued employment is contingent upon the availability and renewal of funding and compliance with grant requirements. Positions may be modified or eliminated if funding is reduced, discontinued, or not renewed.*

Qualifications

MINIMUM QUALIFICATIONS

• AGE: 21 or older
• EDUCATION: Bachelor’s degree in public administration, business administration, nonprofit management, public health, finance, accounting, legal studies, or a related field required.

RELATED EXPERIENCE:

• 4–6 years of experience in grant management, funder reporting, contract compliance, program administration, data reporting, or related work, with demonstrated experience coordinating across departments and external stakeholders.

SPECIALIZED SKILLS:

• Strong communication, organization, relationship-building, and project coordination skills. Ability to work across multiple sites and manage competing priorities.

CERTIFICATIONS:

• Must successfully complete and maintain the Covered California Certified Enrollment Counselor (CEC) certification upon hire, including any required training and recertification

ESSENTIAL FUNCTIONS

• Attend staff meetings and training as required.
• Uphold YMCA policies for safety, supervision, mandated reporting and risk management.
• Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring and Fairness) as well as the YMCA Core Values of Caring, Respect, Honesty and Responsibility, in all dealings with members, guests, volunteers and fellow staff.
• Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.
• All other duties as assigned by your supervisor.

WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTS

• You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodation.
• Must be able to lift at least 15 pounds, without assistance.

*This position is grant funded, and continued employment is contingent upon the availability and renewal of funding and compliance with grant requirements. Positions may be modified or eliminated if funding is reduced, discontinued, or not renewed.*

Req# 5344