Director of Clinical Operations
Kentucky, United States11h ago
Key details
- Location
- Kentucky, United States
- Work style
- Onsite
- Level
- Lead / Staff+
- Experience
- 5–8 yrs
- Function
- Healthcare
- Focus area
- other
- Posted
- 11h ago
Skills
care managementcase managementcmaquality improvement
About the role
Schedule: Monday- Friday 8:00am-5:00pm
Position Summary:
The Director of Clinical Operations is responsible for the day-to-day clinical operations and performance of nursing, case management, social work, and clinical medical assistant (CMA) teams supporting Everent Health’s Palliative and Primary Care services. This role provides leadership, direction, and accountability to clinical support staff across service lines and care settings, ensuring teams are appropriately staffed, efficiently deployed, and consistently delivering high-quality, patient-centered care.
The Director partners closely with medical leadership, operations, patient access, quality, population health, and affiliate leadership to ensure clinical workflows are standardized, scalable, and aligned with Everent Health’s goals. This position will play a key role in developing a consistent clinical operating model across palliative and primary care while allowing for the unique needs of each service line.
Position Qualifications:
Current RN licensure in Kentucky and/or Indiana, ability to obtain required licensure upon hire.
Bachelor of Science in Nursing (BSN) required. Master’s degree in nursing, Healthcare Administration, Business Administration, or related field preferred.
Minimum five years of clinical nursing experience.
Minimum three (3) years of progressive leadership experience overseeing clinical teams, care management functions, or healthcare operations.
Experience leading multidisciplinary teams in hospice, palliative care, primary care, home-based care, population health, or related healthcare settings preferred.
Demonstrated experience with staffing management, clinical operations, workflow optimization, and quality improvement initiatives.
Certified Hospice and Palliative Nurse (CHPN) certification required, or commitment to obtain within 2 years of hire.
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