Director, Human Resources

This is a remote position.

Position Title: Director, Human Resources

Base Salary: $139,400 to $190,000 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. 
  

• Earning Your Trust: We build trust through clear, honest, human communication.
  

Job Summary

The Director of Human Resources sets the vision and strategy for HR Operations and leads its execution and continuous improvement, making it simple and easy for employees and leaders to work with Ziply Fiber HR. Serving as a senior member of the HR leadership team, the Director leads a multi-disciplinary HR team and owns the HR operating model, total rewards (benefits and compensation), HR business partner support, employee relations, and compliance across a growing multi-state footprint.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

HR Leadership & Team Development

· Lead the HR Operations function, setting strategy and priorities in alignment with company and department goals and initiatives.

· Lead a multi-disciplinary HR team spanning operations, business partnering and employee relations.

· Coach, mentor and develop HR team members, building a high-performing, collaborative culture along with leadership depth and succession within the function.

HR Operations, Technology & Analytics

· Own the HR operating model, including HR administration, service delivery, HRIS and technology, workforce data and analytics, and process standards across the employee lifecycle.

· Streamline HR work by identifying and adopting AI and automation tools, and guide the team in using them responsibly to improve efficiency and service delivery.

Benefits & Compensation

· Oversee benefits and compensation strategy and administration, including salary structures, market benchmarking, incentive and bonus programs, health and welfare and retirement plans, vendor and broker management, open enrollment, and cost and budget management.

Business Partnership, Employee Relations & Compliance

· Partner with and advise executives and business leaders, providing data-driven recommendations and options to improve employee satisfaction, retention and sustained employee growth.

· Oversee HR business partner support and employee relations, including investigations and conflict resolution.