Director, Business Development, Patient-Centered Solutions (PCS) - Cronos
London, United Kingdom21h ago
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Skills
About the role
Join us on our exciting journey!
IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
Director, Business Development, Patient-Centered Solutions (PCS) - Cronos
Individual Contributor | Strategic Sales and Business Development
IQVIA is seeking an experienced, strategic business development professional to accelerate the growth of our Cronos Patient-Centered Solutions business. This is a client-facing individual contributor sales role focused on creating new business, developing strategic client relationships, expanding existing accounts, and identifying opportunities for Cronos solutions across biopharmaceutical and clinical research organizations.
This role requires a proactive, externally oriented seller who is energized by opening new accounts, creating opportunities where no active buying process exists, and expanding relationships beyond established contacts within existing clients.
We are looking for a commercially minded, intellectually curious relationship builder who can engage senior client stakeholders, understand complex clinical development challenges, identify opportunities, and bring together the right IQVIA and Cronos experts to develop differentiated, commercially compelling, and operationally achievable solutions.
Deep expertise in every aspect of CNS, Clinical Outcome Assessments, rater services, or related Cronos capabilities is not required. Success does require strong life-sciences industry knowledge, the ability and desire to quickly learn a complex portfolio, and sufficient technical curiosity and credibility to engage effectively with clients and internal subject-matter experts.
Cronos is evolving. The successful candidate will be comfortable operating in a growing commercial organization where processes, tools, solutions, and sales enablement continue to mature. We value people who are resourceful, adaptable, and willing to roll up their sleeves to advance individual opportunities while also helping improve how we go to market.
Responsibilities
- Own the development of new business and achievement of assigned sales targets across a defined geography, account set, or market.
- Build pipeline proactively by personally originating, qualifying, and progressing net-new opportunities, including business created before formal RFP or procurement processes begin.
- Develop relationships within pharmaceutical, biotechnology, and clinical research organizations where Cronos has limited or no existing presence.
- Expand the depth and breadth of relationships within existing strategic accounts by identifying new stakeholders, programs, and opportunities for growth.
- Build trusted relationships with senior client stakeholders and develop a strong understanding of their organizations, development portfolios, priorities, and challenges.
- Lead strategic client conversations and connect client needs with relevant Cronos, IQVIA, and partner capabilities.
- Retain commercial ownership of opportunities while mobilizing scientific, operational, technology, pricing, proposal, and other subject-matter experts to develop differentiated, commercially attractive, and operationally achievable solutions.
- Remain actively involved throughout the sales cycle, including opportunity strategy, qualification, solution development, proposal creation, pricing, bid defenses, negotiation, contracting support, and transition to delivery.
- • Develop and maintain actionable account and territory plans that identify priority programs, buying centers, senior stakeholders, relationship gaps, and whitespace opportunities to generate sustainable long-term growth.
- Maintain accurate and timely account, activity, opportunity, and forecast information in applicable CRM and commercial systems, clearly communicating opportunity status, risks, dependencies, and required internal actions.
- Partner effectively with IQVIA account leaders and sales teams while maintaining clear ownership of Cronos opportunity development, relationship expansion, and commercial follow-through.
- Maintain sufficient fluency across Cronos capabilities to confidently lead client conversations, ask informed questions, recognize opportunities, and introduce specialized expertise at the right time.
- Monitor market, competitor, and clinical-development trends to identify emerging client needs and potential opportunities.
- Represent Cronos and IQVIA through relevant conferences, industry events, and client-facing activities.
- Contribute to the continued evolution of the Cronos commercial model by identifying opportunities to improve sales processes, enablement, tools, messaging, and ways of working, while developing market insight and strategic relationships that can support future technology, data, and patient-centered solution capabilities.
- Operate effectively in a rapidly evolving environment and work hands-on with internal teams to navigate information, process, pricing, proposal, and solution-development challenges within individual opportunities.
Requirements
Required
- Demonstrated success in business development, enterprise sales, or strategic account growth within life sciences, clinical research, healthcare technology, or a closely related industry.
- Demonstrated success personally originating and progressing net-new opportunities, including business created before a formal RFP or procurement process began.
- Demonstrated ability to build and expand senior-level client relationships across complex organizations.
- Experience selling complex solutions involving multiple stakeholders, functions, and decision makers.
- Strong understanding of the pharmaceutical and biotechnology clinical-development environment.
- Strong consultative selling, discovery, negotiation, and commercial skills.
- Ability to learn technically complex offerings and communicate their value credibly with sophisticated buyers.
- Demonstrated ability to mobilize and coordinate internal experts and cross-functional teams without direct authority.
- Comfort operating in an evolving environment where processes and commercial infrastructure may still be developing.
- Resourcefulness, intellectual curiosity, adaptability, and willingness to work hands-on to move opportunities forward.
- Excellent communication, presentation, networking, and influencing skills.
- Ability to manage multiple complex opportunities and stakeholder relationships simultaneously.
- Willingness to travel approximately 30% as required.
Highly Valuable, But Not Required
- Experience with Clinical Outcome Assessments (COA/eCOA), ClinROs, decentralized clinical trials, clinical technology, patient-centered solutions, CNS or psychiatry research, or rater services.
- Established relationships across pharmaceutical, biotechnology, or clinical research organizations.
- Experience selling a combination of technology, services, and scientific or consulting solutions, including contributing to commercial strategy, pricing, and negotiation for complex engagements.
- Experience helping build or improve a sales organization, commercial process, or go-to-market model.
- Experience identifying and developing opportunities before a formal procurement or RFP process begins.
Why Join?
You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic, information, and technology areas, you can seek opportunities to change and grow without boundaries.
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
It's an exciting time to join and reimagine what's possible in healthcare.
Moving healthcare forward. Together.
IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.