Direct Care Staff – Residential Group Homes

Direct Care Staff – Residential Group Homes

Program/Department: Developmental Services Residential Group Homes

Locations: Greater Springfield, MA Area

URGENT HIRING NEED: We are actively and urgently hiring to fill immediate vacancies for our Southwick, MA and Palmer, MA residential group homes!

Schedules & Shift Options:

• Employment Types: Full-Time, Part-Time, & Per Diem (Relief Pool)
• Available Shifts: 1st, 2nd, & 3rd Shifts Available (Primary operational need for 2nd and 3rd shifts; schedules include weekend shifts)
• Per Diem Pool Requirement: Minimum of 4 shifts per month to remain active in relief pool
• Competitive Pay Rate: $18.00 – $20.00 / hour (based on employment status). Additional Compensation for MAP-Certified Staff after 30 Days is eligible for a $500 sign-on bonus

At the Center for Human Development (CHD), Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.

We are seeking dependable, compassionate Direct Care Staff to join our dedicated residential teams. In this vital role, you will create a safe, supportive, and empowering home environment for adults living with developmental disabilities. Whether you are looking for a dedicated full-time schedule, a part-time commitment, or maximum scheduling flexibility in our relief pool, CHD has an opportunity for you!

Many of our successful Direct Care Staff bring background experience as Home Health Aides (HHAs), Personal Care Assistants (PCAs), Certified Nursing Assistants (CNAs), or family caregivers. Whether you are an experienced caregiver or looking to launch a rewarding human services career, we provide the training and team support you need to succeed.

The Opportunity: Empower, Support, and Inspire:

As a Direct Care Staff member, you will work within CHD's team model to foster open communication, mutual support, and client independence. Your goal is to empower residents to grow, build life skills, and live as independently as possible within their local communities.

Key Responsibilities:

• Personal Care & Daily Living: Assist individuals with activities of daily living (ADLs), including personal hygiene, bathing, dressing, grooming, toileting, and meal preparation.
• Medication Administration: Administer prescribed medications safely and accurately following completion of MAP training/certification.
• Relational Care & Support: Build strong, professional, person-centered relationships with residents, offering encouraging guidance while maintaining respectful boundaries.
• Community Integration & Advocacy: Advocate for residents in community settings and provide opportunities that optimize their choice, independence, and well-being.
• Safety & Environment: Maintain a clean, secure, and respectful home environment tailored to resident needs.

Requirements & Qualifications:

• Licensure & Logistics: Valid driver’s license, reliable personal vehicle for work use, and access to a smartphone/device (Microsoft Teams) for scheduling communication.
• Background Check: All candidates must pass a background record screening process.
• MAP Certification & Training: MAP certification preferred upon hire (qualifies for signing bonus). Candidates without current certification must have the ability to complete Medication Administration Program training upon hire.
• Other Certifications: Current First Aid and CPR certifications preferred.
• Flexibility: Willingness to work 2nd or 3rd shifts, including weekend shifts. Relief pool staff must be flexible to cover shifts across multiple residential sites as assigned to meet staffing needs.
• Preferred Experience: Experience working with individuals with dementia or behavioral complexities is highly encouraged.
• Success Factors
• Compassionate & Patient: Driven by a genuine passion for helping others with a warm, positive, and empathetic approach.
• Strong Communicator: Solid written and verbal skills, clear boundaries, and collaborative teamwork.
• Dependable & Adaptable: Thrives both independently and as part of a close-knit residential care team.

Outstanding Benefits Package:

• Competitive Pay Rate: $18.00 – $20.00 / hour (based on employment status)
• Generous MAP Signing Bonuses: Up to $500 for active MAP-certified hires
• Comprehensive Insurance: Health, Dental, Vision, and Life Insurance options (available for full-time positions)
• Generous Paid Time Off: Earned vacation time, PTO, and paid holidays
• Financial Security: 403(b) retirement savings plan
• Paid Training: Free paid training and certification programs (including MAP certification)

Care Finds a Way:

At CHD, celebrating differences is a daily practice. Inclusion is not just a policy—it is who we are. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.

Connect with our team today! If you are ready to make a positive impact in Southwick, Palmer, or the greater Springfield area, apply today to join our team!