Deployment Strategist

About the company

Our client is a technology company.

The role

Raydar is recruiting for this role on behalf of our client. Own and grow customer relationships during a new commercial push, travelling to customer sites to deepen trust, surface needs and help customers get value from a software product. Work across sales, product and engineering to turn customer input into action and move opportunities toward signed agreements.

What you'll do

- Visit customer sites often to build relationships and uncover problems worth solving.

- Drive renewals and account expansion and help promising prospects reach a signed contract.

- Turn customer feedback into clear requests for engineering and product teams, then follow up until those requests are resolved.

- Debrief with sales, product, engineering and go-to-market colleagues between customer trips.

- Help shape a new commercial motion alongside the company's leadership team.

Requirements

What we're looking for

- Tactful, articulate communicator who builds customer relationships and conveys customer needs clearly to internal teams.

- Practical AI fluency, such as using AI assistants and coding tools or building simple agents, scripts or workflows.

- Two to five years of experience, either in management consulting or as a customer-facing operator at a venture-backed startup who has owned end-to-end deployments.

- Bachelor's degree from a highly ranked university.

- Willing and able to travel 25% to 75% of the time to customer sites.

- Able to work on-site five days a week in San Francisco, CA.

Bonus points

- Previous experience at a company focused on mechanical engineering or manufacturing.

Benefits

Compensation and benefits

- Base salary: USD 150,000 to 200,000 per year

- Equity

- Health and dental coverage

- Retirement plan

Location and work model

- San Francisco, CA, United States

- On-site, 5 days in-office per week

- Full-time