Demand & Supply Specialist (M/W/D)

Join CHT as our Global Sales & Operations Planning Specialist and help shape how we plan, supply and serve customers worldwide, combining global S&OP rollout leadership with hands-on planning responsibility in Switzerland.

Your Responsibilities

Global Role (50%)

• Lead and coordinate global S&OP rollouts across CHT entities worldwide including GIB forecast tool and SAP primary planning.
• Manage implementation, testing, training and stabilization activities during rollouts.
• Ensure standardized demand and supply planning processes across all locations.
• Act as key business partner for planning processes and digital supply chain solutions.
• Coordinate closely with Sales, Customer Service, Production, Procurement, Logistics and IT.
• Support global key users and provide training on planning systems and best practices.
• Analyze planning data and identify opportunities for process improvement.
• Drive the harmonization and continuous improvement of global planning processes, tools and governance standards.
• Drive continuous improvement initiatives to enhance forecast accuracy, inventory performance and service levels.

Local Role – Switzerland (50%)

• Manage the monthly sales and capacity planning process and initiate corrective actions in case of plan deviations.
• Manage planning and order fulfillment parameters within SAP to ensure reliable delivery date determination, capacity-based order release and optimal customer service.
• Plan and monitor the timely and quantity-compliant availability of critical materials and products.
• Coordinate bottleneck products, define allocation priorities and manage their distribution across customers and markets.
• Own and maintain planning-relevant SAP master data, planning parameters and order fulfillment settings.
• Act as backup for production planning and scheduling activities, including production order creation and capacity balancing to ensure on-time customer deliveries.

Your Profile

• Degree in Supply Chain Management, Business Administration, Logistics or a related field.
• Several years of experience in Demand Planning, Supply Planning or Supply Chain Management.
• Strong knowledge of GIB DCF and SAP-based planning processes.
• Experience in sales and capacity planning and SAP order fulfillment at site or country level.
• Basic knowledge of production planning and scheduling.
• Experience leading international projects and global system rollouts.
• Experience training and supporting key users on planning systems.
• Knowledge of SAP order management and master data maintenance.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to work effectively in a global and cross-functional environment.
• Knowledge of Switzerland-specific business practices, market conditions and regulatory requirements.
• Ability and willingness to travel internationally as required for global rollouts and site support.
• Fluent in English and German