Delivery Manager
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Skills
About the role
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Job Description – Delivery Manager
Location: Gurugram, India
Experience: 12–16 years, with 5+ years in delivery management
Function: Technology Delivery
Role Overview
We are looking for an experienced Delivery Manager with strong expertise in Agile delivery and exposure to AI/GenAI-enabled ways of working.
The role involves leading multiple Agile teams, driving predictable delivery, managing cross-functional dependencies, and improving delivery efficiency through effective processes and AI-enabled tools.
The ideal candidate will have strong delivery leadership, stakeholder management, and continuous improvement capabilities.
Key Responsibilities
- Lead end-to-end delivery across multiple Agile teams and initiatives.
- Drive Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.
- Ensure clear sprint goals, prioritized backlogs, and predictable execution.
- Monitor delivery metrics such as velocity, throughput, sprint predictability, and cycle time.
- Manage dependencies, risks, impediments, and stakeholder escalations.
- Partner with Product, Engineering, QA, and global stakeholders to align priorities and delivery commitments.
- Establish effective delivery governance, reporting, and communication cadences.
- Identify opportunities to leverage AI/GenAI tools for improved planning, documentation, reporting, testing, and productivity.
- Drive continuous improvement in delivery practices, quality, and team effectiveness.
- Manage resource planning, capacity, and allocation across teams.
Required Skills & Experience
- 12–16 years of experience in technology delivery or program management.
- 5+ years of experience managing Agile delivery across multiple teams.
- Strong understanding of Scrum, Kanban, Agile principles, and scaled Agile practices.
- Experience managing cross-functional technology teams in a global delivery environment.
- Practical exposure to AI/GenAI tools and their application in delivery workflows.
- Strong understanding of SDLC, engineering practices, and release management.
- Experience with JIRA, Confluence, Agile metrics, and delivery reporting.
- Excellent stakeholder management, communication, and problem-solving skills.
Preferred Qualifications
- Bachelor's degree in Engineering, Computer Science, or a related field.
- PMP, PMI-ACP, CSM, SAFe, or equivalent certifications.
- Experience in Agile transformation or delivery excellence initiatives.