Customer Service Representative
Tyler, TX, United States1mo ago
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Key details
- Salary
- $31K/yr
- Location
- Tyler, TX, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1mo ago
Skills
customer servicedata entryspanish
About the role
About Us
Atlas Credit is a family-owned financial company that has been helping customers since 1968, providing over $3 billion in financial assistance. We pride ourselves on strong community values, a supportive team environment, and delivering excellent customer service.
What You’ll Do
- Provide excellent customer service over the phone
- Handle a high volume of incoming and outgoing calls
- Assist customers with questions, account information, and issue resolution
- Follow up with customers regarding accounts and past-due balances
- Process loan applications and perform data entry
- Maintain accurate customer records and documentation
- Build strong customer relationships through professional communication
What We’re Looking For
- Customer service experience preferred (1+ year)
- Strong phone communication skills and confidence speaking with customers
- Ability to multitask in a fast-paced environment
- Strong problem-solving and active listening skills
- Basic computer and data entry skills
- Bilingual (English required, Spanish preferred)
Schedule
- 8-hour day shifts
- Monday–Saturday (one weekday off)
- Saturday availability required
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Paid vacation & sick time
- 401(k) with company match
- Paid holidays
- Bonus opportunities
- Career growth and advancement
Why Join Atlas Credit?
Join a company that values its employees and provides a supportive environment where you can grow your career while helping customers every day.
👉 Apply today to join our team!
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