Customer Service Rep
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Key details
- Salary
- $37K–$52K/yr
- Location
- Lynwood, CA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1w ago
About the role
Essential Functions Statement(s)
• Review the MRP system to ensure customer order due dates are in line with required delivery dates
• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
• Communicate with customers on any additional blue prints, drawings, or other items needed for processing
• Coordinate with production on obtaining ECD's for orders
• Prepare orders in ship out or other areas as needed
• Develop daily reports on orders and communicate with production
• Other duties as assigned.
• Must be able to lift 25 pounds or less
• Requires frequent speaking, sitting, and walking
• Occasional grasping, reaching, and bending
• Sense of sound, touch, and sight
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 2 plus years of experience in manufacturing
Compensation Range: $18.00 - 25.00
This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”