Customer Service Rep(02826) - 1036 W Reynolds
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Key details
- Location
- Pontiac, IL, United States
- Work style
- Onsite
- Job type
- Full-time
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 2d ago
Skills
cash handlingcustomer servicefood preparationfood safetyorder processing
About the role
Job Description
Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.
- Answer incoming phone calls and take customer orders accurately
- Prepare and make pizzas according to company standards
- Process cash and card transactions efficiently
- Deliver outstanding customer service experiences
- Maintain a clean and organized work environment
- Assist with various cleaning tasks as needed
- Lift and move items weighing up to 25 lbs.
- Collaborate with team members to ensure smooth operations
- Adapt to changing priorities and handle multiple tasks simultaneously
- Follow company policies and procedures consistently
Qualifications
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and positive attitude
- Basic math skills for handling cash transactions
- Ability to multitask effectively in a fast-paced environment
- Basic computer skills for order processing
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work weekends, holidays, and various shifts as needed
- Strong problem-solving skills to address customer concerns
- Team player mentality with a willingness to assist coworkers
- Attention to detail in food preparation and order accuracy
- Ability to follow directions and adhere to food safety standards
- High school diploma or equivalent preferred, but not required