Customer Service Assistant 2 - Full Time

Please note that applying for this role means you have read and understood this advert and any associated links.  Please read the job description carefully.    

This recruitment campaign is to recruit to a waitlist for permanent opportunities as they arise.  We will be offering roles on an ongoing basis over the next two years.    

Please note that candidates who have previously applied to CSA2 Full-Time 047887 or CSA1 Night Tube 048004/8 are not eligible to apply for this campaign.  

Candidates who are currently on our waiting list for CSA2 Full Time or CSA1 Night Tube, Part Time or Weekend positions (under any campaign number) are not eligible to apply to this campaign.

We strongly advise that you read about the CSA Application Process before submitting your application.  

‘’The main highlight of the job is the operational tasks we are required to do on a daily basis, which includes the gate line (helping customers with their ticket/ Oyster at the gates) and the platform announcements which I really enjoy. I like the fact you can make a person smile or make a difference to their day by simply doing your job.’’ – Pulian, CSA   

Salary: £37,782 

Working Hours:  As a CSA, you'll play a vital role in ''Keeping London Moving''. For this reason, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays. This is a full-time position, working 35 hours per week and you will be required to work on any day of the year.  Please note we are unable to offer a fixed shift pattern.