Credit Analyst

PURPOSE:
Be a part of a dynamic team and function within the claim’s management process! Under the supervision of the AR Manager, the Claim Agent will be asked to do analysis, provide guidance, and initiate best practices within the process.
KEY ACCOUNTABILITIES

Collections of assigned customer accounts.
Ensure payments are made within credit terms.
Document daily collection activity, follow up, and execute accordingly.
Research and follow up of account disputes and billing discrepancies.
Perform account payment reconciliations as required.
Identify risk accounts in portfolio, take initiative to mitigate those risks and escalate problematic accounts to the Sr Global Credit Manager, and/ or make recommendations for external collection efforts.
Manage customer order book daily by reviewing held orders, leverage for collections as required, co-ordinate prepayments, perform periodic open order updates, work with satellite office to optimize favorable solutions
Review customer accounts as needed.
Other ad-hoc reporting and/or projects


KNOWLEDGE, SKILLS, AND ABILITIES

2-5 years of experience in the field of credit and collection
DEC in Business Administration (Finance option) or equivalent experience
Ability to work autonomously.
Superior communication and interpersonal skills
Strong organizational skills
Strong negotiating abilities
Team player
Bilingual (French and English);
Knowledge of FIS Global's Getpaid and Billtrust are definite assets
Strong knowledge of Microsoft Office suite, namely: Excel, Word, Outlook