Coordinator, Logistics & Administration

Description
The Coordinator, Logistics & Administration, reports to the Manager and will supervise the administrative/reception and assessment staff at York Simcoe Durham locations to ensure smooth daily operations, scheduling, optimal client service, as well as, prepare special data and statistical reports for management, partners and funders.
Duties/Responsibilities:

Responsible for scheduling assessment staff at designated locations
Supervise and coach the administrative and assessment staff
Assist in recruitment, orientation and training of direct reports; conduct scheduled appraisals
Work closely with administrative staff to ensure overall efficient booking of in-person and online appointments
Work with other company program supervisors to support a One Achev collaborative culture
Attend LAS supervisory/management meetings and contribute strategies to support employee engagement and innovations
Act as back-up supervisor to Manager
Prepare monthly and annual statistical data to support reports prepared for CLARS funders and language partners
Use designated reporting systems, such as iCARE, to upload data as required
Assist with quality control of client files by verifying accuracy of data entered by assessment staff and notifying manager of discrepancies/concerns
Assist in preparing part-time payroll information; track accuracy of internal records on casual staff hours
Coordinate ordering office supplies and track the supplies budget
Assist SPOs with new course activations on HARTs and make funder approved changes to class schedules as requested/needed
Liaise with the HARTs Team as needed regarding data issues/questions
Arrange for technical service for equipment as needed
Generate correspondence and special reports as required
Assist in minutes taking at partnership meetings
Other duties as assigned by management

Qualifications:

Post-secondary diploma/degree or related experience
Two or more years experience in a supervisory role
Experience creating and maintaining complex schedules for multiple locations
Two or more years experience supporting the onboarding and training of administrative staff
Experience preparing a range of complex reports
Experience with HARTs and iCARE systems an asset
Support in quality control of client file management and accurate data reporting
Excellent numerical and analytical skills, detail oriented
Excellent computer skills (Windows, MS Word, Excel, Power Point); ability to develop complex reports and templates for staff
Experience in data inventory control and office supplies oversight
Payroll support, processing timesheets and tracking time off
Excellent communication, interpersonal skills, cultural sensitivity, problem solving and organizational skills
Knowledge of community and settlement programs available to clients residing in the York, Simcoe and Durham regions an asset
Criminal reference check for vulnerable sector required
Ability to communicate in other languages an asset
Ability to motivate and support staff in a collaborative, service-driven environment
Strong intercultural competence and sensitivity to diverse client and staff populations
Excellent organizational skills and attention to detail
Strong consultation, interviewing, and problem-solving skills
Excellent verbal and written English communication skills
Access to a reliable vehicle and a valid driver’s license; ability to travel regularly between multiple sites is mandatory

Salary: $65,226.93
This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review.