Continuous Improvement Manager Senior

It's more than a career, it's a calling.

MO-SSM Health DePaul Hospital - St. Louis

Worker Type:

Regular

Job Highlights:

Do you have a passion for problem solving and coaching teams to improve processes? Do you love using data to drive informed decision making? Do you want to be part of a highly motivated and energizing team that supports exceptional delivery of care to our patients and their families?

If this describes you, we have a unique and exciting opportunity to join our Continuous Improvement Team. This is a primarily on-site position that will support our ministry leaders and teams.

This position identifies, develops, and deploys continuous improvement activities utilizing the systems and elements within the SSM Health Operating Model such as the following:

Coach frontline leaders and team on process improvement tools and behaviors

Support leader and team problem solving

Ensure alignment of organizational goals to the work being done

Coach to change management tools

Serve as subject matter expert on SSM Health Operating Model

Job Summary:

Supports assigned areas through the coaching and development of regional, senior and system leaders on the administration, deployment and technical aspects of organizational operating model. Identifies, develops, and deploys continuous improvement activities utilizing the systems and elements within the operating model. Engages with all levels of leadership in the prioritization and coordination of continuous improvement (CI) activities across the organization, while consulting with senior leaders and providing analysis and mentoring on a variety of performance and process related topics.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Serves as a coach to regional, senior and system leaders on the implementation and deployment of organizational operating model while acting as a subject matter expert on the operating model.

• Acts as a mentor and coach to continuous improvement (CI) resources within assigned ministries and regions in order to foster an environment of professional growth and development for our internal continuous improvement team members.

• Supports leaders in the identification, definition and solving of complex problems that materially affect ministry, region and system performance using performance boards, step back reviews and other elements within the operating model.

• Partners with regional and system leadership and subject matter experts to assess needs in support of developing system strategies and improvements that drive organizational performance.

• Acts as an internal consultant in support of strategy deployment and catch ball activities; supporting the development of short- and long-term strategies incorporating operating model practices to facilitate progress and achieve strategic objectives.

• Supports curriculum development through observation, providing formal and informal feedback.

• Coordinates and leads key improvement initiatives while acting as a coach to internal teams; coordinating workshops, team trainings, and openly sharing technical expertise related to operating model to ensure continued adoption of the systems and elements.

• Facilitates in-person or virtual “train the trainer” sessions in a professional, articulate manner that clearly demonstrates mission and values.

• Performs other duties as assigned.

EDUCATION

• Bachelor's degree or equivalent years of experience and education

EXPERIENCE

• Five years’ experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, kneeling, squatting, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Department:

8726050033 Continuous Improvement STL/So ILL

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination