Communicable Disease Branch Operations Manager

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Program Analyst II (NS)

Position Number

60039778

Grade

NC19

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position serves as the Operations Program Manager for the Communicable Disease Branch (CDB) and provides leadership and oversight for branch administrative, operational, and financial functions. The position supervises an operations team and ensures program planning, implementation, and resource management activities are aligned with federal and state requirements.

Responsibilities include overseeing a complex funding portfolio, developing budget analyses and briefings, advising leadership on operational and financial matters, and coordinating strategies to improve efficiency and effectiveness across branch programs. This position exercises delegated authority for administrative and operational decisions and works closely with branch leadership, unit managers, and key stakeholders to support the successful achievement of program goals and objectives.


Key Duties Include:
- Supervise and manage operational staff responsible for supporting administrative, budgetary, and program management functions within the Communicable Disease Branch.

- Direct operational planning and implementation activities to ensure compliance with applicable federal requirements, state policies, and program guidelines.

- Oversee the management and monitoring of state, federal, and receipt-supported funding sources and ensure resources are allocated and utilized in accordance with established requirements.

- Develop budget projections, financial analyses, reports, and executive briefings to support branch leadership in strategic and operational decision-making.

- Advise the Branch Head, Unit Heads, and program leadership on budgetary policies, funding requirements, operational impacts, and financial management practices.

- Represent branch leadership in section, division, and cross-functional meetings and communicate operational priorities, financial matters, and program initiatives.

- Monitor branch expenditures, funding levels, and financial performance to identify risks, trends, and opportunities for improved fiscal management.

- Collaborate with Unit Heads and program staff to develop and implement strategies that maximize operational efficiency, financial effectiveness, and program performance.

- Interpret and communicate budget-related policies, procedures, and requirements to ensure consistent application across branch programs and operations.

- Lead continuous process improvement efforts by evaluating operational workflows, identifying efficiencies, and implementing solutions that strengthen administrative and financial management practices.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $67,122.00 - $101,668.00

Recruitment Range: $67,122.00 - $101,668.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented management experience within a local, state, or federal public health agency, including overseeing staff, managing operational activities, coordinating resources, and supporting the implementation of public health programs, policies, and initiatives.

• Expertise in providing leadership and operational oversight in a public health environment, including developing work plans, establishing priorities, monitoring performance, and ensuring compliance with organizational, state, and federal requirements.

• Demonstrated experience managing federal grant activities, including grant application support, award administration, budget monitoring, reporting, and compliance with federal funding requirements using systems such as Grants.gov and Grant Solutions.

• Intermediate to advanced proficiency utilizing the North Carolina Financial System (NCFS) and related financial management tools to monitor budgets, track expenditures, reconcile funding sources, and support fiscal reporting and resource planning activities.

• Experience collaborating with program leadership, fiscal staff, and external funding partners to interpret grant and financial requirements, develop funding strategies, and ensure effective stewardship of public health resources.
  
  
  
  
  

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Hybrid Work Option

About the NC Division of Public Health (DPH):

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

About the Communicable Disease Branch:

The Communicable Disease Branch strives to protect and improve the health of people in North Carolina through disease detection, tracking, investigation, control, education, prevention and care activities to reduce morbidity and mortality resulting from communicable diseases that are a significant threat to the public. The Communicable Disease Branch works with the public, local health departments and other public health agencies, healthcare professionals, educators, businesses, communities and healthcare facilities to ensure that North Carolina is prepared to respond to any communicable disease situation that affects the people who live, work and visit here.

Compensation and Benefits: 

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

 

Visit the website for State Benefits. 

Supplemental Contact Information: 

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/. 

 

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. 

 

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified. 

               

Application Process 

Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. 
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. 
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. 
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. 
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. 
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. 
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

 

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. 

 

Veterans’ and National Guard Preference 

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. 
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.  
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. 

 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

 

CONTACT INFORMATION  

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. 

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree from an appropriately accredited institution and five (5) years of progressively experience related to the area of assignment

OR

An equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tresha Walker

Contact:

DHHS Workday Support Form