Commercial Operations Coordinator
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Key details
- Location
- Melbourne, FL, United States
- Work style
- Onsite
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1w ago
Skills
backlog managementcrmcustomer servicedata entryerpmicrosoft officesalesforce
About the role
The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders.
Key Areas of Responsibility:
Enter approved purchase orders and generate quotes
Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
Accomplish project tasks as assigned by Sales Management
Manage backlog review and follow up
Knowledge, Skills & Abilities:
Associate degree in business or related field
Familiar with database operation and data entry
Customer Service experience desired
Professional phone and phone etiquette
Ability to multitask and work under pressure.
Possess hands-on knowledge of standard Microsoft Office applications
Salesforce or ERP system experience is a plus
Key Areas of Responsibility:
Enter approved purchase orders and generate quotes
Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
Accomplish project tasks as assigned by Sales Management
Manage backlog review and follow up
Knowledge, Skills & Abilities:
Associate degree in business or related field
Familiar with database operation and data entry
Customer Service experience desired
Professional phone and phone etiquette
Ability to multitask and work under pressure.
Possess hands-on knowledge of standard Microsoft Office applications
Salesforce or ERP system experience is a plus