Collector - In House (On Site - Wadsworth, OH)

Description

Join the Team as a Collector In-House!

Own your future at Cornwell Quality Tools!

As part of an Employee-Owned company, you benefit directly from your effort and our success. Join the Cornwell Family where your talent and contributions are rewarded every day! For over 100 years, Cornwell Quality Tools has been the trusted choice of professionals worldwide, delivering top-tier tools and unrivaled quality. Learn more here at www.cornwelltools.com.

What’s in it for you:

· Top-tier medical plan supporting your health, with a wellness program offering significant savings on weekly premiums.

· Affordable dental and vision coverage to support overall wellness

· Paid medical leave to promote recovery and a healthy workplace

· Generous paid time off (PTO) and paid holidays to help you recharge

· Competitive wages that reflect your skills and align with market standards

· Employee Stock Ownership Program (ESOP), letting you share in the company’s success

· Life insurance and Accidental Death & Dismemberment (AD&D) coverage for added peace of mind

· Short- and long-term disability insurance for income protection during unforeseen events

· 401(k) retirement plan eligibility to help you plan for long-term financial security

· Employee Assistance Program with free, confidential support services

· A positive, engaging work culture with events like a family summer picnic, employee recognition meals, and more

Your Role:
• Make outgoing calls to past due borrowers to arrange payments after reviewing past due accounts with both dealers and borrowers.
• Answer calls from borrowers and occasionally dealers regarding borrower accounts.
• Process payments via the internet from borrowers after negotiating payment arrangements.
• Approve and process deferred payments after evaluating the situation.
• Arrange repossession of goods sold to borrowers as necessary.
• Provide payoff quotes to dealers on borrower accounts.
• Investigate and process misapplied payments due to internal and external errors.
• Maintain collection reference files on a PC and review account receivables periodically.
• Perform other duties as needed.

What we’re looking for:
• High School Degree or GED required.
• Minimum of 3-5 years of collection experience required, preferably with consumer credit (i.e., credit cards, third-party collections, etc. (Not including time in B2B or Medical Collections).
• Detail-oriented with strong analytical and critical thinking skills.
• Excellent verbal and written communication skills.
• Strong time management and organizational skills.
• Proficient in Microsoft Office and computer database systems.

Location:
• On Site at our Corporate Office in Wadsworth, OH, 5 days a week.

Equal Employment Opportunity Employer and Provider of Services