Clinical Support Specialist

Essential Duties and Responsibilities:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential
functions of this position.
▪ Insert customer and account data by inputting text based and numerical information from source
documents within time limits
▪ Compile, verify accuracy and sort information according to priorities to prepare source data for
computer entry
▪ Review data for deficiencies or errors, correct any incompatibilities if possible and check output
▪ Research and obtain further information for incomplete documents
▪ Apply data program techniques and procedures
▪ Generate reports, store completed work in designated locations and perform backup operations
▪ Scan documents and print files, when needed
▪ Keep information confidential
▪ Respond to queries for information and access relevant files
▪ Comply with data integrity and security policies
▪ Ensure proper use of office equipment and address any malfunctions
▪ Learns and maintains knowledge of current patient database and billing system
▪ Enters patient information into the computer system
▪ Able to read through and understand medical documentation effectively
▪ Interacts professionally with physicians, patients/family and Co-Workers
▪ Answers telephone in a polite and professional manner
▪ Communicates appropriately and clearly to Manager, and other superiors
▪ Establishes and maintains effective communication and good working relationships with co-
workers for the patient’s benefit
▪ Completes other accreditation duties or office responsibilities, as assigned

Minimum Qualifications:
▪ Highschool Diploma preferred
▪ Computer training or certification would be an asset

Preferred Knowledge, Skills and Abilities:
▪ Experience with MS Office and data programs
▪ Familiarity with administrative duties
▪ Experience using office equipment, like fax machine and scanner
▪ Excellent knowledge of correct spelling, grammar and punctuation
▪ Organization skills, with an ability to stay focused on assigned tasks
▪ Strong personal motivation with the ability to work independently and with direction
▪ Ability to compose reports, memos, letters and other correspondence
▪ Ability to prepare and write reports, summaries of work/work projects
▪ Ability to prioritize workload and meet strict deadlines
▪ Ability to communicate clearly and concisely across multiple levels within the company
▪ Works directly with or develops confidential information, which requires regular use of
discretion

Working Conditions
▪ This position will work in an office environment.

You will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description
is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties and responsibilities may change at any time with or without
notice.

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

By submitting your application and participating in the interview process, you acknowledge and consent that interviews, video meetings, phone screenings, and other recruiting interactions may be recorded for evaluation, training, quality assurance, compliance, and hiring purposes. These recordings may be reviewed by authorized company personnel and may be processed using artificial intelligence or automated tools to assist with notetaking, transcription, scheduling, candidate evaluation support, and other recruiting functions. No employment decision will be based on automated processing. By submitting an application and participating in the interview process, you acknowledge and consent to the recording and processing in accordance with applicable laws and company privacy policies.